Pontiac customer service

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Customer Service

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Phone: 800-762-2737

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User Reviews

12
Apr

Posted by Sandra Waldman


on 4/12/16 at 5:58PM

I love my '05 Pontiac Grand Prix...just rolled over 225,000 miles. I recently dropped my 50-year-plus membership in Wisconsin AAA because they refused a request to help pay for a tow after a coil spring broke because I wasn't "far enough from home" (only about 8 miles!) On looking something up in the manual today, I discovered a Pontiac Roadside assistance number. As I have wondered who I would call if I was, in fact, out of the area and had car trouble, I was wondering if this number is still valid or if there are suggestions? This isn't a review, but a question. My car is GREAT and still going! Thank you.

02
Jan

Posted by onepissedkitty


on 1/2/16 at 6:06PM

You should be ashamed of yourself. I own a 2008 Pontiac Torrent and it's nothing but a piece The stabilizer link lite service traction control has been replaced twice and the light still comes on and tells me to service it. if I have an accident do too slippery weather conditions I will sue Pontiac because of this problem with this vehicle. this Pontiac Torrent is the worst American made car I have ever had. too bad I can't get a refund.

24
Dec

Posted by Anonymous


on 12/24/15 at 8:35PM

Date:

December 24, 2015, 10:00 PM





Dear Pontiac Customer Assistance Ctr.,



It would have been nice if I had received

this GREAT OFFER earlier than



Monday -- December 21st.

Because I traded my

2008 G5 Pontiac

For a new

2015 Chevy Sonic Lt

Saturday -- December 19, 2015





Truly yours,

Debra Sitler



+++++++. ++++++++. ++++++++





GM Goodwill Authorization



Pontiac

Dear Debra,



Thank you for your recent inquiry. We are sorry you have experienced concerns with your vehicle. Customer satisfaction is a top priority for us.



Enclosed is the Authorization Number valid towards the purchase, SmartLease or SmartBuy of a new, unused Chevrolet, Buick, GMC, or Cadillac vehicle. With such a wide selection of vehicles to choose from, we are sure you will find a vehicle that's right for you.



To ensure that you have the opportunity to obtain the best value possible, this Authorization Number may be used in addition to any other retail purchase incentive programs available at the time you purchase your new vehicle. We hope you will take advantage of this special incentive offer. Simply present the certificate to your dealer after you have negotiated your best deal, provide the Authorization Number to your dealer and the dealer will complete the necessary steps and process it for you.



We are proud you made Pontiac your choice when you purchased your vehicle and trust you will give us the opportunity to retain you as a valued Pontiac customer. Should you have any questions regarding General Motors' products and current incentives, please call our Marketing Support department at 1-800-276-6842. You may also begin your vehicle shopping online by visiting Pontiac.com or any of our other divisional websites.



Sincerely,



Pontiac Customer Assistance Center



Note: Please do not reply to this message. This email was sent by an automated system, which cannot respond to replies. If you have questions please call our Marketing Support department at 1-800-276-6842. You may also begin your vehicle shopping online by visiting Pontiac.com or any of our other divisional websites.




Valid through: 12/20/2016

Amount: $2,000.00

Additional Information:

Negotiate your best deal with any General Motors Dealer (Chevrolet, Buick, GMC or Cadillac). Then present the Authorization Number to them. To be eligible, you must take delivery of a new and unused General Motors vehicle prior to the expiration date of the Authorization Number.



The amount of the Authorization must be applied to a vehicle purchase or lease of a new and unused General Motors vehicle. This certificate may not be redeemed for cash.



The amount of the Authorization applied to a vehicle purchase is over and above all other manufacturer incentives currently available at the time of purchase.



To ensure that you have the opportunity to obtain the best value possible, this Authorization Number may be used in addition to any other retail purchase incentive programs available at the time you purchase your new vehicle. We hope you will take advantage of this special incentive offer. Simply present the certificate to your dealer after you have negotiated your best deal, provide the Authorization Number to your dealer and the dealer will complete the necessary steps and process it for you.



Required documents for transferability:

For proof of household: government issued identification

For proof of relationship: marriage certificate or birth certificate

Dealer Instructions for this Program:

Dealer must obtain a nine-digit Approval Code via the Vehicle Purchase Program application by logging in to gmglobalconnect.com or calling the automated system at 1-800-835-4646. When applying for the incentive via Order Workbench, the nine-digit Approval Code must be entered in the Certificate Number Field.

07
Sep

Posted by Anonymous


on 9/7/15 at 8:47PM

Can pontaic cover the cost of an airbag defect/replacement? There are quite a few reviews out there about the airbag light and defects. I only have 55,000 miles on my pontiac G6 2008. This is a serious matter of life and death. Please contact me.

11
Aug

Posted by Anonymous


on 8/11/15 at 4:32PM

I have a 2003 pontiac Montana which I love so much, still highly kicking with 150000 miles. The only thing is that my radio, although still playing, the front panel does not lit up. I'd like to replace with same original radio. I wish you coul tell me the part number on the radio so I can buy it on ebay, knowing it will be expensive by you.

View all 17 Pontiac customer service reviews »
Customer Service Ratings

Based on 70 votes.

3.2

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Pontiac customer service news
Pontiac Salvation Army store will close permanently on June 4

PONTIAC, Mich. - The Salvation Army thrift store at 1185 N. Perry St. in Pontiac will permanently close at 9 p.m. on Monday, June 4. All merchandise will be sold for $.50 per item until the store closes. The Salvation Army is closing due to continued ...

9th-grader made gun threat at Pontiac High School Tuesday afternoon

PONTIAC, Mich. - A ninth-grade student made a gun threat at Pontiac High School on Tuesday afternoon, said the Oakland County Sheriff's office. While working on a group project in class, the 14-year-old boy yelled out “I'm going to bring a gun to ...

Pontiac man gets jail sentence for trying to steal socks, hat in Bloomfield Township

BLOOMFIELD TOWNSHIP, Mich. - A 63-year-old Pontiac man was sentenced Wednesday to 93 days in jail for trying to steal socks and a hat from a store in Bloomfield Township. Police said Craig Felton Alexander walked into the Dollar Tree at 1571 Opdyke ...

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