Onkyo customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Onkyo.

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Viewing Onkyo customer service reviews 26 - 29 out of 29
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24
Dec

Posted by Anonymous


on 12/24/12 at 5:15PM

I too agree with the previous listing. I called twice and the current hold time was over 120 min. are you crazy. When I finally got through, I was having issues with the surround system as only one speaker was working, while everything was hooked up correctly. Both times I spoke to the agent, they were unhelpful, and rude.

10
Nov

Posted by jgsmooth23


on 11/10/12 at 10:55PM

Spoke with agent at 11 pm Central Time and he was very helpful and informative. This is a good number to call and get help.

07
Nov

Posted by Anonymous


on 11/7/12 at 5:48PM

I tried getting helpbecause i can not get my surround sound to work. Then i played a dvd for ny grandaughter and could not get the system to work... When asked whay i wanedi was stunned HELLO there is only one reason to call customer support aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaI will be returning my merchansise i dont care for sarcastic and rude people!!!!

10
Jul

Posted by Daddybase


on 7/10/12 at 2:03PM

Can never get them on the phone to resolve issue. Under warranty and need warranty authorization letter sent to authorize dealer.

Viewing Onkyo customer service reviews 26 - 29 out of 29
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