Find the latest OG&E news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
This summer may not seem quite as hot for Oklahoma Gas and Electric Co. customers. The three-member Oklahoma Corporation Commission on Tuesday unanimously approved a settlement agreement with OG&E that will lower customers bills, especially in ...
He then handed her a cut off notice and told her she needed to call Customer Service to get it resolved. "Now, OG&E has pointed out that they will not demand payment from somebody at their door," Morgan said. "You'll get a cut off notice at least 10 ...
BRISTOW, Okla. (KTUL) — UPDATE 10:45 a.m.: OG&E says power has been restored to all customers in the Bristow and Sapulpa areas. A spokeswoman says a squirrel got into a substation and caused the Bristow outage. A cause has not been released for ...
Customers of Oklahoma Gas and Electric Co. will see some relief starting in October as the utility lowered the fuel portion of bills after a mild summer and lower-than-expected natural gas costs. OG&E said the typical residential customer will see a ...
OG&E announced it's expanding rate-refunds to some former customers, as a result of the company's most recent rate case. The company said existing customers already started receiving refunds in May, after OG&E filed its new rates as a result of its ...
Former OG&E customers have until November 30, 2017, to make refund arrangements by contacting OG&E Customer Service at 800-272-9741 from 8 a.m. – 5 p.m. Monday through Friday. OG&E said current customers who paid initiation fees or ...
Oklahoma Gas and Electric Co. and SunPower Corp. are teaming up on a 10-megawatt solar power plant in southeastern Garfield County that will begin construction next month. The project, north of Covington, will be OG&E's second solar farm, after a ...
Electricity customers of Oklahoma Gas and Electric Co. will see higher bills starting this month because of higher natural gas prices and what the utility called grid congestion costs related to wind generation in the region. The typical residential ...
Oklahoma Gas and Electric Co. customers are due $47.5 million in refunds from a recently concluded rate case, with the typical residential household getting about $7 per month, according to new billing schedules filed with Oklahoma regulators.
The chief accounting officer for Oklahoma Gas and Electric Co. has written a letter to the three-member Corporation Commission, explaining the utility's problems with part of a recently concluded rate case. The commission voted last month to grant an ...
The most contentious parts of OG&E's rate case centered on the utility's proposal for a demand charge on residential customers and a doubling — to $26 — of the monthly Customer Service charge. In exchange, OG&E said it would lower the per-kilowatt ...
A $32 million rate decrease or a $56 million rate increase are at the extreme ends of a range of what the Oklahoma Corporation Commission will have to decide in a pending rate case for Oklahoma Gas and Electric Co. The three-member commission heard ...
Today at DistribuTECH, the utility industry's leading smart energy conference and exhibition, Silver Spring Networks, Inc. SSNI, -0.32% announced that it has been selected by Oklahoma Gas & Electric (OG&E) to deploy its IPv6 IoT platform and Streetlight.
In its original application, the utility proposed a doubling of the $13 Customer Service charge to $26 and a demand charge that would measure a customer's peak demand on the grid. To offset those charges, OG&E said it would lower the per kilowatt-hour ...
A man has been calling and telling businesses if they do not pay their bill right away, their electricity will be turned off. The Miller Grill in Yukon got the call on Tuesday. "Caller ID said OG&E," Owner Sherry McCormack said. "The guy on the other ...
The Oklahoma Corporation Commission erred when it granted approval to Oklahoma Gas and Electric Co. for coal scrubbers on its Sooner generating plant, the Sierra Club said Thursday in an appeal to the state Supreme Court. The environmental group ...
OG&E proposed a doubling of the monthly residential Customer Service charge to more than $26. In return for that higher monthly charge, the utility proposed lowering the per-kilowatt hour rates on the energy portion of bills. OG&E also wanted to ...
Enable Midstream Partners LP will supply natural gas to two converted coal units at Oklahoma Gas and Electric Co.'s Muskogee generating plant, Enable announced Tuesday. Enable, which is part-owned by OG&E's parent company, said it will supply ...
It proposed a doubling of the monthly Customer Service charge to more than $26, a change that several intervening parties in the case said would be too burdensome on customers. In return for that higher monthly charge, OG&E proposed lowering per ...
Oklahoma regulators approved a $30 million settlement Tuesday that will allow Oklahoma Gas and Electric Co. to recover some lost revenues from its popular SmartHours program. The Oklahoma Corporation Commission voted 3-0 to approve a joint ...
An appeals court has ruled against Oklahoma Gas and Electric Co. and other utilities under a federal rule that opens up competitive bidding for transmission projects. A three-judge panel of the U.S. Court of Appeals for the District of Columbia Circuit ...
The notices explain the reason for the disconnection, the total amount past due and the date when service may be disconnected if payment arrangements have not been made,” said Kathleen O'Shea, OG&E spokeswoman. “We do call the customer with a 48-hour ...
Customers who suspect a scam should contact Customer Service at 800-272-9741 for locations outside the Oklahoma City Metro, or at (405) 272-9741 within the Oklahoma City Metro. Customers can verify payment information and account status by signing in ...
The proposed settlement would keep monthly Customer Service charges at current levels and stop a demand charge on residential users requested by OG&E. It doesn't address the complex issues of depreciation rates or return on equity, the amount regulated ...
Persistence paid off for Oklahoma Gas and Electric Co. as regulators gave approval Thursday to the utility's third attempt for a $500 million coal scrubber project to deal with tougher emissions regulations. The Oklahoma Corporation Commission voted 2 ...
OKLAHOMA CITY (AP) — The Oklahoma Corporation Commission is considering a plan by the state's largest electric utility to spend about $500 million to upgrade its coal-fired power plant in northern Oklahoma. The three-member panel is expected to ...
The Oklahoma Corporation Commission voted 3-0 Tuesday against a plan by Oklahoma Gas and Electric Co. to change the way it calculates the bills for rooftop solar users, directing the utility to fully explore the issue in its pending rate case. The ...
Oklahoma Gas and Electric Co. is moving up the construction timeline of a $190 million transmission line to help connect wind farms in northwestern Oklahoma, company executives said Friday. The utility said it will begin building the 126-mile Windspeed ...
Oklahoma Gas and Electric Co. can continue seeking pre-approval for a $500 million coal scrubber project after the Oklahoma Corporation Commission on Thursday rejected two motions to dismiss the case. The Sierra Club and Oklahoma Energy Results ...
“We spoke to these fake “Customer Service” reps as part of our investigation. They even knew the location of OG&E headquarters,” Wreath said. “The tip-off is that they will ask for the last four digits of your account number, and for a credit card number.
The consumer is then put in touch with a “Customer Service” person, who will request a credit card number, according to OCC. OCC Public Utility Division Director Brandy Wreath said the scammers are well-versed in details regarding the utility. “We ...
“We spoke to these fake “Customer Service” reps as part of our investigation. They even knew the location of OG&E headquarters,” OCC Public Utility Division Director Brandy Wreath said. “The tip-off is that they will ask for the last four digits of ...
Pioneer Telephone is accepting applications for Customer Service Representative in ...more>> · Pioneer Cellular is accepting applications for Part Time Retail Sales ... 1.74, Murphy USA 221 S Garland Rd & Owen K Garr Enid Jul 22,9:41 AM, 221 S Garland ...
Customers of Oklahoma Gas and Electric Co. who install solar panels on their roofs would see a different billing structure under a plan filed with the Oklahoma Corporation Commission. About 200 OG&E customers have installed rooftop solar. But ...
"This award is a testament of how we strive for consistently maintaining a customer focus in everything we do." OG&E has expanded Customer Service in areas such as SmartHours, energy-efficiency programs and a new website with more self-service options, ...
The fate of a $1.1 billion plan for environmental compliance and replacement generation proposed by Oklahoma Gas and Electric Co. is in the hands of the Corporation Commission after a hearing earlier this week. The three-member commission heard ...
OG&E's Scott Milanowski walks through a utility-scale solar project that is being constructed by OG&E as a test at the Mustang plant in far west Oklahoma City. Paul Hellstern/The Oklahoman. Buy this photo. Posted: Tuesday, June 16, 2015 12:00 am.
INDIANAPOLIS — Carrier Corp. will supply approximately 40,000 ComfortChoice thermostats to Oklahoma Gas & Electric (OG&E) for its SmartHours program. The thermostats will be provided through the Silver Spring Networks smart energy network as ...
Oklahoma Gas & Electric faces opposition of its plan to replace the aging natural gas-fired plant in Mustang. Courtesy. Posted: Friday, April 10, 2015 12:00 am. OG&E wraps up environmental compliance hearings at Corporation Commission By PAUL ...
As of 7 a.m. there were four outages across the state. Outages in Enid, north of Stillwater and south of Oklahoma City were affecting between 50 and 499 customers. The largest outage affecting more than 500 customers was in Oklahoma City. Stay with ...
OG&E customers can expect their electric bills to increase about $16 per month in a little over four years time. The rate increase will be to recoup the cost of systemic changes that have to be made to comply with Environmental Protection Agency ...
The scammer contacts businesses posing as an OG&E Customer Service representative collecting on a past due bill. The caller threatens the business with disconnection if the bill is not paid right away then instructs the business owner to pay using a ...
OKLAHOMA CITY- When the summer temperatures begin to rise, being without electricity can be a scary thought this time of year. Now, many customers are falling victim to scammers who are threatening to cut off their electricity. OG&E says it has ...
The survey asked residential customers about their satisfaction with power quality and reliability, price, billing and payment, corporate citizenship, communications and Customer Service. The study specifically notes that satisfaction increases when ...
Oklahoma City, January 20, 2012 — OG&E completed the Crossroads Wind Farm in northwestern Oklahoma. The project was a partnership between OG&E, Siemens and Renewable Energy Systems Americas Inc. The $451 million project was approved by ...
... of Coventry Health. View the Top 50. These are the most viewed stories in the last 24 hours. Tulsa World · Home | Contact Us | Search | Subscribe | Customer Service | About | Advertise | Privacy · Copyright © 2012, World Publishing Co. All rights ...
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OG&E helps AEP with restoration efforts - POWERGRID International/Electric Light & Power ... Metering · Policy & Regulation · Renewable Energy · Hydro · Wind · Solar · PHEV · Grid Integration · Energy Efficiency/DR · Utility Products · Customer Service ...
OG&E accepts settlement in rate case - POWERGRID International/Electric Light & Power ... Metering · Policy & Regulation · Renewable Energy · Hydro · Wind · Solar · PHEV · Grid Integration · Energy Efficiency/DR · Utility Products · Customer Service ...
