Posted by lance
"3 Out Of 22 Pairs Of My Jordans, The Rubber Heal Came Off. Been Wearing Nike Shoes For Over 18 Years Solid. Who Do L Talk To? "
Nike customer service reviews
Read the reviews below to see the experience other people have had when dealing with customer service from Nike.
17
Nov
10
Nov
Posted by SAA
I have purchased five (5) Nike Golf shirts. They are the DRI-FIT style. They are the worst shirts ever purchased no matter what brand. They get snags & pulls just sliding into the car seat. These types of snags no not "pull" in from the inside out. Am very dissatisfied with the shirts.
29
Oct
23
Sep
Posted by Anonymous
My son's 1st day of wearing his shoes was 1st day of school, 3 weeks ago. They have both ripped in the same spot on bith shoes, same sides. Which is right where shoe bends. We have always bought Nikes but this isnt the 1st time we had this happen, but not at 3 weeks. And i contact the company and am told i have to send those shoes in, and a voucher may or may not b issued. So im supposed to go out and buy my son another pair of shoes so i can send his Nikes in?? Really Nike?? Definitely will be switching from the Nike brand!!!
10
Sep
Posted by hadelstein27
To whom it may concern,
For years I have only purchased Nike running shoes. I am a college student at The Ohio State University and I am a workout enthusiast. I recently bought the Nike Free 4.0 fly knit running shoes. I paid a lot of money for them, and I am unsatisfied with their performance. I was told by a employee at Nordstrom that they run pretty true to size. So, I bought my size (7) and within a few months of wearing them they began to stretch out. My toes no longer are at the tip of the shoe, and when I run my feet slide around, with little to no support. I chose the shoe based on some marketing promise and am dissatisfied with the result. I love the company Nike but I think that the shoe failed me for the above reasons. I would like to send the shoes back in exchange for another model before changing brands. I have always been a loyal believer in the Nike brand.
Thank you so much for your time, and I hope you can satisfy my needs.
-Hannah Adelstein
09
Sep
Posted by Anonymous
A big "Thank You" to NIKE. I work at the Marriott as a Spa Attendent. I am on my feet 8 hours a day and walk at least 5 miles during the shift. Two years ago I purchased a pair of Nike Free TR Fit 3 and they have been wonderful. My feet have always been comfortable and the shoes are still like new and I am going on my third year with them. They are amazing. They are attractive. and they have made my job possible as I have a knee replacement and am 69 years old...I walk on tile and through wet shower areas and have never fallen. They maintain a grip on the surface...and they always look lovely and my feet have always been comfortable. THANK YOU THANK YOU FOR AN AMAZING SHOE!....I highly recommend them for anyone who is in the service industry or on their feet all day long.
28
Aug
22
Aug
Posted by Anonymous
I have been trying to find Santiam sandals for a long time. I've used your shoes in my high school years and college years and loved them.I cannot find santiam sandals anywhere.I wear size 13w black with red or blue.Can you direct me or send me a catalog where I can purchase a pair...My address is. ..my name is VAUGHN MURPHY I THANK YOU SO MUCH.
12
Aug
07
Aug
06
Aug
01
Aug
Posted by kalit
I am in sports and use Nike only. Right from shorts to t shirt shoes and all.
I bought the Airmax shoes from udaipur , Rajasthan , India from Nike showroom. The shoe I found was comfortable. Day before yesterday while walking I hear that there is some noise from bottom of both the shoes. On checking I see that from the soul some glue has come out and when you press air comes out , there is no pin hole or any damage. I think it is manufacturing defect.
Actually these shoes were really expensive ( about 150 USD ) I feel hurt as it is not my fault but I am sure company like Nike will take care of the customers who are loyal .
25
Feb
23
Feb
Posted by bringbacktheNIKEdiscount
I am not happy that the discount at Kohl's does not apply to ANY Nike merchandise anymore. Whoever made this change - I hope they are ready for a big loss in profits. I can only speak for myself, but I will not buy any more Nike items. Addidas or Reebok are just as good and they allow the discounts!!
18
Feb
Posted by faithful client no more
I have been buying Nike clothes and shoes for my son who plays baseball and basketball for years. We love their clothing but just found out at Kohls Nike management no longer allows the Kohls discounts to apply to their products. I am very upset about this whole thing and my child will have to go to Adidas or something else. We cannot afford $20 difference in price of a pair of sweats.
01
Feb
Posted by Anonymous
We love Nike shoes, we have two boys and we buy at least 8 pair or more a year. The last two pair we have bought at Academy Sports they tore at the front. The first pair lasted 3 months and the next pair lasted about 2, we took them back with receipt and the store told us theres nothing we can do. I thought the shoes should of lasted longer, don't know for sure if it was the style or not, all he buys is the black, grey, or red ones. My older sons last usually over al year. We bought Rebock the last time and they have lasted over 6 months and still look good. Didn't know if anything can be done or if there was a defect in the Nike shoes on a certain style last year. We would like to go back but not for sure.
01
Jan
16
Dec
Posted by Anonymous
I got a pair of Men Ken Griffey Jr's that are not available anymore. I was walking outside and I came in the house and noticed that one side felt higher than the other. I noticed that the air pockets on the right shoe poped. I just got these shoes for my birthday as a birthday present from my dad who is no longer with us. I just put them on to take my dog out. Is there anything I can do about it. I didn't step on a rock or anything. You guys don't know how much these shoes mean to me. They are neon green and black. I know there the Nike Air Max 360 Neon Green and Black. I would appreciate it if you guys would replace them. Thank you.
16
Dec
Posted by Anonymous
I went to the mall to purchase clothes for my grandson. I had a store coupon for an additional 20 percent off. When the clerk rang up the purchase, she said it excludes Nike. I was very disappointed! I switched to Addidas and received the discount. Thought you should know. I have 5 very athletic grandkids who over a lifetime will be making purchases, as long as Nike does not honor my coupons, I will be buying a competitive brand.
Sincerely,
Donna Ward
26
Oct
05
Oct
30
Apr
Posted by Anonymous
I was looking for a durable sneaker from NIKE a company I trusted and believed to have supreme quality ( A belief I had from experience as my last pair of NIKE shoes I wore about over 100 hours a week for 5 years in a job where I am on my feet all day-Emergency department.) I bought the current pair of shoes in late January of this year from Macy's because I needed a change. Approximately two months later in March I began to notice tearing to the left anterior side of shoe. About two weeks later I noticed a tear to the right anterior side. Within a few weeks around the first week of April there was a 1-2 inch gaping hole in both right and left anterior tip of sneakers.Not to mention now there are tears to anterior inner tip of shoe-none of which can easily to done by the wearer! It is clearly the quality!!! The quality of your shoe brings shame upon the company and regret by the costumer. I would like my money back on this disgrace of a product.
22
Apr
18
Sep
Posted by Legimin Widjaja
Hello, I'm Legimin Widjaja from Denpasar Bali Indonesia. I very disappointed about the quality of Nike's shoes (Lunar Glide II) that I bought 3 years ago especially on soles. It broken on the outer soles (strength of the glue so badly) although I rarely wear my shoes and just for walking in mall or walking at jogging track. You can see on the soles of my shoes +/_ 95% new. My question is the endurance of soles just for 2-3 years if we rarely use it ? Thank you for your kind attention. We look forward to hearing from you.
Regards,
Legimin Widjaja
