Posted by Geo95
Hello, I changed phone from android to apple and already purchased navigon online. How my supposed to load the app to my new phone. When I tried though, it�s asking me for payment again.
Navigon customer service
We hope to provide a complete resource for Navigon customer support and customer service contact details below. Help us keep our directory current by adding any updated information you may have for Navigon.
- How to reach a live person:
- It does not appear that Navigon has any customer service representatives that can be contacted via phone. Their system is just a series of recordings providing little help and all direct you back to their site.
- Hours of Operation:
- Mon-Fri: 7am-7pm
- Email:
- Customer service link:
- Main Company URL:
- Description:
- The information provided here is for Navigon United States customers. All international numbers and associated calling fees can be found on this page.
User Reviews
16
Nov
03
May
Posted by Anonymous
I have a Navigon 2100 that will not lock on to the satellites. I have spent hours trying to get factory service advice with a live person to no avail. The phone number in by manual does not answer. I purchased the product at Radio Shack and they too have tried, but unable to contact anyone. I believe that the Navigon is built by Garman which is a very large company. With there type of attitude I do not understand why Radio Shack or anyone else would buy their prodct. I certanly will never buy on of their products again.
18
Oct
Posted by Anonymous
What is the working toll free number for your customer service department. I bought one of your products and would like to remove the other persons information. It does not tell how to do that in the manual I lprinted out. The toll free number on the Navigon web site not in service so where do your customers call when they need customer service or have you stopped offering that service? If you have infact stopped offering that service where are your customers to go for service?
13
Oct
Posted by Marie
If you want to install Navigon from one smart phone to another - like the iphone 5, and you get an error message when you try to see the maps, delete both Navigon programs from the old phone and the new i5 phone. Connect to itunes and back-up the i5 phone. then in the Navigon program go to "extras", and at the very bottom of the
screen select RESTORE PURCHASES. It will ask you for your Apple ID and Navigon will download! You will have to download your maps again. ****I had been trying to resolve the issue, registering the product, getting computerized emails from Navigon, etc, etc. to no avail. So I went to google and searched for a solution. I found lots of frustrated negative comments, saying the program did not work on i5 phones..........until I found one with the solution - it took only a few minutes to get it all going!!!! I love Navigon and am very happy to have it working on my new i5 phone.
20
Apr
Posted by tlpage
They were rude and unhelpful when I bought the piece of equipment 3 years ago. I recently dug it out from my project file to get it working. As with the past customer service reps they don't answer emails and there is no valid/working customer service telephone number.
Let others know, Navigon's business plan is to rip-off the consumer!
Look-out Android Ap........