Find the latest National Grid news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
National Grid Saudi Arabia has contracted Doble Engineering Co. for advanced services to support a new phase of its power grid reliability initiative, which will expand transformer health programs into additional regions. Since June 2014, the two ...
Salmon River catches29.JPG. A hooked salmon leaps straight up at the Trestle Pool on the Salmon River. Courtesy of Bradley P. Smith (Courtesy of Bradley P. Smith). Comment. By David Figura · [email protected],. NYup.com. Following 11 years of ...
Electricity infrastructure operator National Grid posted its half-year report on Thursday, with adjusted earnings per share of 28.2p, flat compared to the same period last year, and operating profit of £1.9bn, up 1% including favourable timing and the ...
Customer Service Focus Improving Bottom Line for Utility Customers. Mar 22, 2018. Direct Energy Business Introduces New Fixed Energy Plus Program. Mar 22, 2018. Featured. Life on the Line. Aug 06, 2014. 5 Reasons Why I Don't Have Solar Panels on My ...
The new offices will offer sales and customer support, in addition to operations and maintenance for projects being carried out in the region. ... "We are extremely proud of the fact that the inverter technology, which is the basic building block of ...
National Grid will refund more than $1.5 million to thousands of its residential customers who were wrongfully charged a more expensive rate for gas. Under a negotiated agreement with the Massachusetts attorney general's office, the utility will issue ...
Salem, MA — National Grid will be issuing over $1.5 million in credits to customers who were wrongfully charged a more expensive rate for gas service, following an agreement with the Attorney General's office. AG Maura Healey announced Wednesday that ...
First-round bids for the sale of a controlling stake in National Grid Plc's U.K. gas distribution business are due tomorrow, according to a person with knowledge of the matter. National Grid is selling at least 51 percent of its gas distribution units ...
Massachusetts Electric Co. and National Grid, in an Aug. 30 filing submitted to the Massachusetts Department of Public Utilities, said that it is seeking to extend its Smart Energy Solutions Program until Dec. 31, 2018. The company noted that it is ...
She has opposed customer support for the project, and last year, released a study that questioned the need for more capacity in the region. The 1 Bcf expansion also calls for upgrading existing pipeline facilities and storage assets. But Healey has ...
Inprova Energy's Helen Woodman has received the National Grid Corporate Property 'Certificate of Recognition' appreciation award for the third time. The award recognises top contractors for their help in achieving utilities savings across the ...
National Grid Plc, the U.K. electricity and natural gas network operator, has started an auction to sell a controlling stake in its domestic gas network that could value the business at more than 10 billion pounds ($13.3 billion), people with knowledge ...
National Grid has recommended Itron as its Advanced Metering Functionality (AMF) solution provider in Massachusetts, as part of its 10-year Grid Modernization plan to be submitted for Massachusetts Department of Public Utilities approval. National Grid ...
EVERETT, Mass. (AP) - Authorities say human remains were found on National Grid property in Everett after utility workers discovered a skull at the site. Middlesex District Attorney Marian Ryan's Office says employees discovered the skull at around 11 ...
Robert McCreanor, executive director of the Rhode Island Center for Justice, said the consent order entered into this spring represents a substantial overhaul of National Grid's Customer Service, debt collection and shutoff practices. Under the order ...
The New Hampshire Public Utilities Commission, in a June 24 order nisi, granted the request of National Grid for a license to build and maintain electric lines and associated shield wires over and across public waters and lands owned by the state of ...
The Independent System Operator model has worked in the USA. It is time for it to be brought to these shores. “Local energy is here, with astonishing growth in generation connected directly to regional networks. Distribution network operators (DNOs ...
"The ISO model has worked in the USA. It is time for it to be brought to these shores. "Local energy is here, with astonishing growth in generation connected directly to regional networks. "Distribution Network Operators (DNOs) remain somewhat blind to ...
He said the Customer Service has also been improved through enhanced employee efficiency and reduction in response time. He said, daily payment instructions to generation companies were also published on website including payments made to IPPs and ...
He said, the Customer Service has also been improved through enhanced employee efficiency and reduction in response time. He said, daily payment instructions to generation companies were also published on website including payments made to IPPs and ...
National Grid and renewable energy firm Renewable Energy Systems (RES) are preparing to introduce the UK's first battery energy storage system that will provide sub-second assistance in balancing the country's electricity grid. The parties announced ...
ALBANY - National Grid's electric and gas rates will remain in place for two years, but the utility will be able to spend $152 million in credits that had been owed to customers. The state Public Service Commission announced it had approved the ...
NEWARK, N.J. — Lime Energy Co. announced it has received a one-year contract extension with National Grid to continue its Small Business Program in western New York. This extension of the six-year partnership represents National Grid's ongoing ...
Switzerland-based technology behemoth ABB Ltd. (ABB - Analyst Report) recently announced plans to provide innovative software to boost the proficiency of the National Grid USA power network that serves New York and Massachusetts. In particular, the ...
Work on a key component in the reliable delivery of electricity to downtown Providence, Rhode Island, and the future of the I-195 Redevelopment Project is now underway. National Grid has broken ground on a new electric substation to replace the ...
Investor-owned utility National Grid selected Opower for a multi-year partnership to deliver personalized communications and energy insights to its residents across New York, Massachusetts and Rhode Island. The agreement marks a significant expansion ...
California Demands 'Click-Through' Customer Service for Distributed Energy Aggregators. 07.07.16 Regulation & Policy ... The FIT slowly wins converts in the USA - just as it loses them in the UK And Germany. The RI rates are astonishingly high. No ...
National Grid gas workers on Sunday voted down a contract offer that would raise health care costs and cut benefits, according to United Steelworkers Local 12003, which represents 800 employees who work for National Grid's gas utility. Both sides said ...
National Grid Plc's earnings may only be reduced by 2 to 3 percent if the U.K. grid operator loses its role running the nation's power network, according to RBC Capital Markets LLC. National Grid may be stripped of its grid manager status amid concerns ...
A National Grid worker puts in a gas line in Southold on Jan. 7, 2014. (Credit: Randee Daddona). National Grid is asking for more than just a 22 percent increase in rates starting next year to bring in $140.3 million. In thousands of pages of documents ...
New England's clean energy future received a big boost today as three experienced organizations filed a proposal to diversify the region's energy supply, adding clean energy and reducing greenhouse gas emissions. The proposal, dubbed “The Wind and ...
"I called Customer Service and, being a business, they put me through to the credit department and it took a little while, but everything was straightened out, and we're up to date," Radny said. Representatives from National Grid say this scam first ...
National Grid is preparing an 11-acre site on Riverside Avenue in Somerset, Massachusetts, for a new substation. In June 2015, National Grid announced plans to replace the existing Somerset Substation, which dates back to the 1920s, with a new 115-kV ...
BERLIN, CT and WALTHAM, MA--(Marketwired - Jan 6, 2016) - Cleaner, competitively priced electricity now has a new way to reach customers in southern New England due to the completion of the Interstate Reliability Project (IRP). Eversource ( NYSE : ES ) ...
They have referred to non-existent Customer Service numbers, used official-sounding recordings, fake phone number extensions, fake confirmation numbers and fake receipts. Residents have been asked to pay by wire transfer and mail the receipts to a Post ...
Chevron has started producing gas from two new wells in the Bangladeshi state of Sylhet, aimed at easing the country's chronic energy shortages. The US oil and energy company, the largest foreign investor in the Bangladesh's energy sector, will ...
A joint venture contract was signed on Thursday to set 230kv power transmission line for transforming power from Mongla among State-owned Power Grid Company of Bangladesh (PFCB), Indian EMC and China TEB Company Limted. Transition line will ...
Good news for Massachusetts residents with natural gas heating systems: National Grid is dropping its prices nearly 5 percent as of Dec. 1. For the average customer, the new price reduction will mean a savings of about $6 to $8 a month. The gas utility ...
One slightly unusual request was the petition filed last February by National Grid USA, Inc. (“National Grid”) requesting a limited waiver of section 64.1200(b)(1) of the Commission's rules to allow it to satisfy its TCPA caller identification ...
(Reuters) - Britain's National Grid Plc has put a majority stake in its 8.5 billion pound gas distribution business up for sale as it shifts focus to better-performing assets such as its U.S. networks, it said on Tuesday. The gas and electricity ...
National Grid Plc, the operator of the U.K.'s electricity and natural gas networks, plans to sell a majority stake in its domestic gas grid to focus on faster growing businesses areas. The disposal will probably be completed in early 2017 and ...
Steven Holliday, chief executive officer at National Grid, discusses selling a Majority stake in its domestic gas distribution business. He speaks to Bloomberg's Guy Johnson on "Countdown." (Source: Bloomberg) ...
Buyers would have to share National Grid's objectives of safety, reliability and Customer Service. “It's a lower growth business compared with some businesses we own but it has good returns and it generates cash. Many of these infrastructure businesses ...
National Grid Plc, operator of U.K. electricity and gas-pipeline networks, plans to seek buyers for its regional gas distribution business, according to people familiar with the situation. The assets being targeted for sale serve almost 11 million ...
One of the reasons I move out of the USA two years ago my electric bill is $24.00 US dollars a month all LED lighting here they are engery efficient your paying some Union worker to sleep in his truck all night and get paid for it another is solar ...
National Grid has moved to counter fears of blackouts this winter by insisting that electricity margins are "manageable". In its winter outlook, the energy company confirmed predictions earlier in the year which showed the gap between total electricity ...
PROVIDENCE, R.I. (AP) - National Grid is violating federal and Rhode Island laws by shutting off the utilities of low-income and medically vulnerable individuals, according to a class action lawsuit filed Tuesday. The nonprofit groups Rhode Island ...
For the Port Washington mother of four, two of them under 17 and living at home, it was another chapter in a summerlong Customer Service nightmare with the natural gas company that compounded a difficult illness and loss, she said. The dispute reached ...
“We made great strides during our program with Doble, giving us a thorough understanding of the condition of our transformer fleet in our western operating region,” said Mr. Ahmed A. Al-Faraj, Manager, technical support Department, Grid Maintenance ...
National Grid customers will see their electric bills rise about 20 percent in November, but they can take some solace knowing the increase won't be as high as last winter's. National Grid, one of the state's largest utilities, on Tuesday filed ...
