NVIDIA customer service

Quickly locate NVIDIA technical support and customer service information below. If you have updated details for anything on this page, such as new steps for reaching a human or customer support hours, please feel free to update the NVIDIA page at any time.

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Technical Support

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Phone: 408-486-2000

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  • Hours of Operation:
    • Mon-Fri: 8am - 6pm
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User Reviews

12
Nov

Posted by Gamer1057


on 11/12/15 at 10:38AM

There customer service doesn't exist. Check out Geforce Forums and Many, MANY people are having trouble with there GPU drivers. No matter how old or new they are. My GPU the 860m 2gb Is suffering from the latest Nvidia drivers 358.91 only driver that works and doesn't damage your system seems to be 355.98. That's 3 new drivers in 4 months that don't work. REFUSE TO WORK. Not to Mention they never reply to people in need of desperate help. Some have there displays burnt out. For some their PC won't even boot. All thanks to Nvidia nt giving a damn about their customers. It's extremely frustrating a billion dollar company can get away with this.

05
Nov

Posted by Anonymous


on 11/5/15 at 10:52PM

Here's my experience with the NVIDIA customer service. For returning nvidia tablet after the recall which got defected. The problem was it won't turn on. They all told me to ship the defected so we can give you a replacement tablet. I told them i don't have UPS box anymore and don't know what is the shipping address. "3 different emails and days, 1 email each day" kept asking them where can i ship it to? I decided to ship the tablet from tablet box address and i gave them the link to product. After the product was delivered about week and a half. Now they gave a RMA request to return their product which i can't anymore. Its now consider lost

05
Nov

Posted by Telboy


on 11/5/15 at 9:49AM

Please can anybody confirm if the bullets or blades offer is valid in Malta because I bought a gtx 980 graphic card and according to nvidia I should get a free game and the outlet I bought the graphic card are saying this offer is not valid in Malta

06
Feb

Posted by Anonymous


on 2/6/15 at 5:59PM

Oversea's customer service was rude and impatient, often not to appear what they were doing.Only keeping calm and being very very patient sorta works. You must have an iron will

17
Dec

Posted by Sean


on 12/17/13 at 8:51AM

Reached the support instantly. These guys are much better than the other companies that provide tech support.

View all 33 NVIDIA customer service reviews »
Customer Service Ratings

Based on 83 votes.

2.6

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NVIDIA customer service news
NVIDIA Targets AI Offerings for Robotics, Medical Devices

TOKYO — NVIDIA today expanded its artificial intelligence offerings, creating three new sets of AI GPU chips and developer's kits that focus specifically on robotics, medical devices, and data centers. Aimed at the robotics industry, NVIDIA announced ...

Nvidia's New RTX Graphics Cards Run $500 to $1200

UPDATED: Nvidia Monday officially announced its new line of RTX graphics cards, which will run $500 to $1,200, at a press conference in Cologne, Germany in the lead-up to Gamescom. The new line hits in September with the GeForce RTX 2080 starting at ...

NVIDIA Crypto Mining Exit Spells Trouble For Crypto's Future

When the chips are down … you find out who your friends are. When the chips are really down … you find out that chip makers really don't have the stomach to put up with rapidly disappearing margins. And so, at least in crypto, it seems the chips are ...

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