Find the latest NCsoft news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
Ofcourse there are many places to buy gw2 gold online but gamersoffice.com for me are the best i have seen, best gold price, fastest delivery and extremely amazing customer support. So if you want to buy some gw2 gold do it cause its not a bad thing ...
Now i buy guild wars 2 gold regulary from Gamersoffice because i am very pleased with their customer support service and i receive my gold in the first 5 minutes of ordering. Now i can brag to my friends about my armor sets and i can finnaly win any ...
Dragons are almost always cool. One exception might be if the dragon in question is an evil one that refuses to stay dead. Then yeah, maybe not so much. That's become relevant for “Guild Wars 2” players as of today, because the undead dragon Tequatl ...
Guild Wars 2 has sold more than 3.5 million copies in the space of a year, it has been revealed. To celebrate the game's one-year anniversary, ArenaNet has released an infographic highlighting some of the MMO's impressive stats and milestones.
I have no interest in gambling, and Customer Service does nothing to help new players if they make a mistake and lose or delete items. Overall I found the forums very toxic in a sanitized sort of way, with any comments or suggestions that are critical ...
All players get fast transactions in a safe and secure environment with a 24-hour Customer Service for assistance in case of any difficulty in placing order or using the activation keys. For Media Inquiries: Contact Person: Ms.Emma Telephone: (1)-408 ...
Ich würde gerne Planetside 2 & GW2 flüssig spielen können. Soweit läuft auch alles super nur in World Events (GW2) und Planetside 2 in größeren Schlachten kratzt es heftig an meiner FPS und ich dachte es sollte mehr als ausreichend sein was ich habe ...
With the increasing demand steadily it had taken over the gamer's world and is known in this field. By providing reasonable prices, timely and instant delivery 24/7 customer support service, it had provided people with problem free playing environment.
In order to returning their customer's support, IGXE provides up to 10% extra gold for guild wars 2 orders from April 16th, 2013, and it will last almost 2 weeks. IGXE always has many promotions to encourage the consumption. The most ... If customers ...
Guild Wars 2 studio ArenaNet predicts that the game will have a significant impact on the eSports sector in the future. Lead developer Colin Johanson told Digital Spy that the company has "huge" ambitions for the MMO in the competitive gaming market.
The news was accompanied by a video in which Guild Wars 2 Game Director Colin Johanson discusses the firm's plans for the future. 2013 will see ArenaNet continue to introduce more story-driven content, partly through persistent events in specific ...
Players have been permanently banned for exploiting a glitch in Guild Wars 2 that enabled them to create vast amounts of wealth. by Ian Miles Cheong on 4th Jan, 2013. guild wars 2. Christmas celebrations recently took place in Guild Wars 2, and arrived ...
Others that have been waiting at least three days have been directed to a 62 page forum thread and told to post their customer support ticket number with a description so that their status may be updated. The trouble with so many players claiming to ...
The Wintersday event will begin on December 14 with new holiday themed mini-games, presents falling from the sky and decorations in Lion's Arch. From December 15 through 19, Tixx the toymaker will appear in a different city each day, traveling from The ...
Part of the joy of open-world games comes from the rare moments of seemingly accidental beauty they provide. These are the games where it's possible to, say, come to the summit of a hill in Skyrim and see a foggy mountain in the distance from a new ...
The player community offers helpful tech support during a battle. New players got an unfortunately skewed look at how Guild Wars 2 plays. Now I don't know whether trial players contributed to the lag, and frankly, that's the least of my concerns. What ...
Unfortunately, I don't have much confidence in their customer support. Early on, I ran across a character named Goebels. I reported him. Maybe ArenaNet is okay with that. It's their call, and I'll probably never run into him again, but I'd like them to ...
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We wanted to let you know that your voices have been heard and your concerns have been taken into serious consideration. We appreciate the overwhelmingly constructive and positive messages in the emails, notes, and packages you've sent in support of ...
Paragon also said that customers who have been using prepaid Game Time Cards should contact customer support and set up a wire transfer. Players should look for those refunds a few weeks after they have been processed. NCsoft also said that players ...
While we understand that it's very atypical for video game companies to offer technical support via phone, the lack of personal 1:1 communication for this reader was understandably frustrating. ... The worst part of this is that the Customer Service ...
Since suspending sales, ArenaNet and NCsoft have substantially expanded the game's capacity by deploying new servers in both North America and Europe, and by nearly doubling the number of customer support agents. Game systems that have been ...
The halt on sales lasted in ten days. Earlier this week, ArenaNet started selling the game again following the deployment of more game servers in Europe and North America. Added to this are a double number of its customer support agents enough to ...
But ArenaNet began selling the game again earlier this week after deploying new servers in both North America and Europe and nearly doubling its number of customer support agents. It was only a matter of days before the game hit 2 million copies sold.
NCsoft, one of the world's largest publishers of online games, announced plans to bring the massively multiplayer online role-playing game, Blade Soul, to Western gamers. The incredibly popular MMORPG has been available in South Korea for 12 weeks ...
The company has used its respite from sales to beef up its server numbers in North America and Europe, and to double its number of customer support agents. The company states that the Trading Post should be working better now. “Preserving the customer ...
In addition to the development, ArenaNet has also added new game servers in both North American and European regions and doubled its customer support operations to cope with the increasing number of players. "Preserving the customer experience has ...
During the suspension, new servers have been added, the amount of Customer Service agents has doubled, and the Trading Post has been reworked in prepation for the oncoming flood of new players. Hopefully the temporary lapse in sales was worth the ...
The suspension has given ArenaNet the opportunity to deploy new servers in North America and Europe and nearly double the number of staff in customer support. "Preserving the customer experience has always been our top priority," said Mike O'Brien, ...
ArenaNet has also added more game servers in North America and Europe and also more than doubled the number of people handling customer support. "Preserving the customer experience has always been our top priority," said Mike O'Brien, president ...
If you've been banned but are pretty sure you didn't do anything wrong, make sure you contact Customer Service to get your details protected. Oh, and make sure you set up your email authorization, as well. I recently received a bunch of emails asking ...
In a post on the official Guild Wars 2 Wiki, the developer says that its customer support team is treating the recovery of hacked accounts as a priority, and urges those who have escaped unscathed to change their passwords as a precaution. The accounts ...
Het team verontschuldigd zich voor de spam die is verstuurd. De knop om het wachtwoord te veranderen is uitgeschakeld en dat blijft ook even zo. Mocht je het wachtwoord willen veranderen wordt er verzocht om contact op te nemen met customer support.
The hackers in question have apparently launched a dedicated campaign against the ArenaNet server in an attempt to steal other player's accounts. So far it's estimated more than 11,000 accounts have been hacked. ArenaNet is urging its players to use a ...
They ask affected account holders to contact Customer Service. "If you see email authentication messages in your inbox asking you to approve a login that you didn't initiate and from someplace you don't recognize, that's a sign that a hacker knows your ...
ArenaNet officials say they are ramping up customer support to help deal with the issue and have added 28 new team members, with more to come in an attempt to handle customer issues quickly. Hacking reports are being given a priority. Part of the ...
“We're aggressively ramping up our customer support team, with 28 new support representatives starting today and more coming online in the next few days, to provide the fast response times our customers expect.” ArenaNet is prioritizing all customer ...
If you find yourself unable to login, contact customer support. The customer support team is "prioritizing hacked accounts and other blocking login issues over other types of support requests". Hacked account tickets are said to be resolved within 72 ...
ArenaNet went on to say that it is prioritizing all customer support tickets related to hacked accounts submitted before August 31. This is particularly dangerous if Guild Wars 2 players use the same password for multiple services, so changing your ...
Guild Wars 2 forces you to hunt for bad things to say about it. I mean it — you really have to try. And since I'd rather work a little than glide down another compliment slide, it's probably time for a gripe post. They're minor gripes, and probably a ...
Her latest post outlines how she's following ArenaNet's suggested Customer Service escalation path to the letter but is still unable to play a game she purchased some time ago. "Every time the wiki says they've moved past a certain date of tickets and ...
It urged users to set strong, unique passwords to protect from hacking, saying that the customer support team had prioritised the issue. The team admitted that there were still issues with party and guild functionality, as well as PvP tournament rewards.
Not everyone, however, is thrilled with the idea that ArenaNet is conducting so much of its customer support and community interaction on Reddit and social media sites such as Facebook rather than on official forums or a well-established community site.
We're aggressively ramping up our customer support team, with 28 new support representatives starting today and more coming online in the next few days, to provide the fast response times our customers expect. (Sunday, September 2nd). Flameseeker ...
The recently launched game requires a lot of efforts, ranging from customer support to making sure that the servers are handling the huge number of users. "Right now it's all hands on deck. We're in the middle of a launch, and we want to make sure that ...
In a bit of news from the, "that's not how things usually go" department, ArenaNet has confirmed that it has temporarily suspended sales of its recently released massively multiplayer online game, Guild Wars 2. While it might seem strange that a ...
(If you've been banned in GW2, you might want to contact customer support to clarify.) A few Redditors have taken offense at GW2′s offense policy, mainly because it they consider it unclear. To explain it plainly, Redditor Fleshgrinder wrote, “This is ...
In the subreddit, users can speak with tech support directly and find out what, precisely, got them banned. The trade-off, however, is that this is done entirely in public. So, if your name was fine but you said something vile, ArenaNet will be happy ...
Guild Wars 2 is finally here! Or wait, wasn't it already here three days ago? And…okay, hold on a second, didn't it somehow launch just yesterday, too? The answer is: a little from columns A, B and C. It's all so confusing, but in a good way, because ...
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