Read the reviews below to see the experience other people have had when dealing with customer service from Money Magazine.
Called the number given to get refund since the magazine will no longer be published. They don't answer, just a recorded message saying they're not available. No way to leave a message or get a call back. Horrible treatment of longtime subscribers. I will NEVER purchase anything from any CNN related company again.
Agree with other comment posted. My subscriptions was recently renewed in April for multi-year only to find out today from a cryptic post card that the magazine will no longer be published after June/July issue. This is terrible service and unacceptable. Called Money CS and spoke to someone just now to verify post card was not a scam. Now calling number on post card to cancel and am of course on hold due to enormous call volume and not staffed for this. I hope EVERYONE cancels.
I always thought Money had "class" but they kept renewing subscriptions knowing they were in trouble so now after renewing till 2021, I'm told they will no longer be in print !! and when you call for a refund...they tell you you'll be notified in 3-6 months !!?? a SAD ending
Don't do business with whoever "survives" this !!
get pc- think you are cool- you will lose customers quickly- represent the majority of the population-- or you will make a foolish mistake- keep trying to duplicate bloomberg,fortune,etc.--- see what happens- your customer base will fall dramatically- remain old school, basic like you have been in the past- you are starting to leak political correctness--
Story on AR 15 and identifying Bass Pro as the only major seller left. Academy sports still sells them. The author might be interested to know that just days after KS adopted concealed carry without a permit , 3 Topeka KS juveniles robbed an academy store using handguns in broad daylight and removed three assault rifles from the store. They were apprehended and prosecuted before they did nay harm .
I have the chase sapphire reserve card and was very disappointed when I tried to use the Priority Club in Amsterdam and was turned away - told I could only use if I was flying business class or within one hour of the time my flight departed which was ridiculous because of the location in the terminal. When I returned I called the priority number and the credit card and was told it may not always be available as they can only accommodate a set number of passengers. Needless to say this significantly decreased the value of this $450 credit card to me. Think you need to advise or correct your statement about access to 900 plus airport lounges - it should say restricted access.
Apparently Places like Copper Fit Give a FREE Subscription (that you overlook) and are now getting.. Luckily its at No Charge But Like All things Enough is Enough My Husband NEVER EVER Reads Magazines so they have been tossed as Soon as they Arrive. Have to Call Magazine to Get Number to Third Party To Cancel Bada Boom Guess they Want the Circulation Numbers No idea !
Please cancel my subscription immediately. I tried to cancel last month, but obviously was unsuccessful because I received another magazine yesterday. I did not subscribe to Money, do not know how you got my address, and do NOT want to receive it. Following is my name and address. I do not want to contact BBB to stop this from coming to my address, but I will if I have to. Alcie
Two points 1)I agreed to a one month subscription for $10 you are billing me for a 3 year sub. for $20
2)Your customer care said my account is cancelled as of april 1st yet your still asking for $20. If you cancel stop sending bills. Y0ur customer service rates a zero.If you still want the one deal for $10 let me know.
Reaching Customer Service electronically on the website is almost impossible to pose a question. Telephonically was better. You are not able to obtain/download digital copies of articles unless you have an iPad, an Android phone or a Kindle Fire. They do not make digital access available to customers on a laptop. REALLY!!!! They need to move into the full digital age.
I have renewed my subscription to Money magazine. I sent a check out 12/27/16. The check was cashed, but I have not received an issue since. Could you please find out why I have not received anything, while my check that was sent to you was cashed.
Thank you
Stanley Gacek
3892 Snowden Hill Road
New Hartford, New York
13413
Please acknowledge my pleasant experience with Razor who renewed a gift subscription for Jeff Schirmer for 3 years. Please enter the following information in his personnel file:
He was polite
professional
pleasant mannered and
provided clear explanations.
Thank you,
Sincerely,
Carol W. Kortekamp
Help!!!
I gave subscrtions to 2 people.
One order went through just right.
The second order has 2 things wrong:
Apparently I ordered the magazine for one person Janet Lang, twice.Please cancel one of 2
Orders
Also, the billing address is wrong. It should be attention Al Earle, box 246, Oak View, CA 93022.
Thank in advance for your help.
Al Earle
Absolutely Hate The Jan/feb 2015 Edition And I Am Sure A Lot Of Others Will Too. Will Not Ever Your Purchase Your Magazine Again.
Where Is The Complete List Of All The Different Types Of Funds And Fund Families? The 500 Of Them And How They Have Done The Last Year. Who Cares About Your Top 50 Picks. I Want To Look At All The Funds And See How They Did. Shame On You For Tricking The Public This Way By Dropping Your Usual Style Of The Investor's Guide Annual Edition Without Informing The Public Prior Of This Change. Shame, Shame, Shame. Will Never Purchase A Money Magazine Again. Please Pass This Message Along To Anyone At The Top That Should Read This.
