Posted by Sandy
I took my car to the Maaco in Knoxville, TN on Monday 12/18/2023. I explicitly stated that I needed my car back BEFORE Christmas. I was told it would be ready Friday or at the latest Saturday. I called today 12/22/2023 to check status and was advised that they got behind and were just painting my car today but was told I could pick up at 10am Sat December 23. I received a call from them at 5:11 pm after closing hours that stated that I won't be able to pick it up until Tuesday after Christmas. They ruined my plans and were too cowardly to tell me in a timely fashion. I am beyond pissed with their customer service. I hope their work is better.