Find the latest LifeLock news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.
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When Gizmodo called LifeLock's Customer Service line on Thursday, a sales representative confirmed the NRA discount was still available to new LifeLock subscribers. Asked about the so-called “Rush Limbaugh” discount, the rep said that the discounts ...
Customer Service representatives who work on other Symantec products, such as Norton AntiVirus, were trained to handle LifeLock calls to provide overflow support, and a third-party Customer Service partner is also fielding calls. Though the number of ...
Essential Products hasn't had the best product launch when it comes to their very first smartphone. The company had to delay the release multiple times but was finally able to get things squared away and began shipping out devices. However, just ...
Symantec Corp. said it has completed its acquisition of Tempe-based Lifelock Inc., three months after the $2.3 billion deal was announced. Lifelock's shareholders overwhelmingly approved the transaction Jan. 26. The company's stock, which traded under ...
While Symantec's $2 billion acquisition of Lifelock on Sunday is a big boost to the company's consumer business, Norton EVP Fran Rosch said partners should expect to see some benefits to the enterprise security portfolio, as well. By Sarah Kuranda ...
LifeLock made a name for itself by offering insurance against cyberfraud and related theft, a market that proved increasingly valuable over the years as data breaches became a regular fact of life. That was a point not lost on security master Symantec ...
FILE - In this Wednesday, April 22, 2015, file photo, a presentation is made in the Symantec booth during the RSA Conference on in San Francisco. Shares of LifeLock surged before the opening bell on Monday, Nov. 21, 2016, after the identity and fraud ...
Symantec said it was acquiring U.S. identity theft protection services company LifeLock for an enterprise value of $2.3 billion. It expects to finance the transaction with cash on balance sheet and $750 million of new debt, Symantec said in a statement ...
The app can help users change the credit card information and addresses associated with their accounts. By Brandy Shaul. |. October 24, 2016. Share. By Brandy Shaul. |. October 24, 2016. Share. LifeLock announced the release of Identity, a mobile app ...
... $68 million to customers enrolled in the company's identity theft protection plan any time between September 1, 2010 and January 20, 2016. The lawsuit claimed LifeLock made false claims about its plan including the $1 Million Customer Service ...
Activist shareholder Elliott Management just revealed that LifeLock is its latest tech target, increasing the security company's chances of becoming a takeover target as well. Elliott's Stake in LifeLock. 8.8 percent. The firm disclosed late Thursday ...
On December 17, 2015, the Federal Trade Commission (FTC or the Commission) announced that LifeLock, Inc. (LifeLock) had agreed to settle contempt charges that the company violated the terms of a 2010 federal court order. That order requires LifeLock to ...
LifeLock, the online identity protection company, has agreed to pay $100 million to settle charges it failed to comply with a 2010 federal court order that it secure its customer's online personal information and prohibiting it from deceptive ...
lifelock Five months after federal and state regulators accused identity theft protection company LifeLock of violating a 2010 settlement in which it paid $11 million for allegedly using false claims regarding effectiveness of its services, the company ...
LifeLock, the identity protection and credit monitoring company, will pay $100 million to settle Federal Trade Commission charges of false advertisement and not providing a strong security system to protect LifeLock customers' personal information ...
The Customer Service reps were very nice and patient, however I started asking them questions about how they protected the customer data. ... You hear it when you get pushed from one call line to another, especially if you get say, a Philippines call ...
LifeLock Inc. agreed to pay $100 million to settle U.S. accusations that it made deceptive claims about its identity-theft protection services and failed to take steps to protect user data, the Federal Trade Commission said. LifeLock, which offers to ...
Suzanna Quintan's ex-husband bought a Lifelock account in her name, which let him monitor virtually everything she did in realtime, and then the company stonewalled and refused to help her shut down his access and figure out what he'd learned about her ...
Lifelock's Customer Service reps tortured Quintan with contradictory messages, telling her she could, then couldn't, get access to her data. Then they told her it had been destroyed. Then that it would be available, but only to law enforcement. And ...
If you watch TV or browse the Internet at all, you've probably seen advertisements for LifeLock and its identity theft protection service. We even ran it as a sponsor for a while. LifeLock has its good points, but it turns out that in the wrong hands ...
Like the one stating that the tech support team had explained that “when an account is cancelled and then reinstated following cancellation, past records from the old profile cannot be retrieved or made available online,” followed by another e-mail ...
Quintana said when she discovered the bogus account in March and alerted LifeLock, company officials, from customer-service representatives to managers, ignored her. She said they didn't respond to e-mails, delayed responses and denied her access to ...
Quintana said when she discovered the bogus account in March and alerted LifeLock, company officials — from customer-service representatives to managers — ignored her. She said they didn't respond to emails, delayed responses and denied her access ...
The team behind the digital music startup Bop.fm has been acquired by LifeLock, and is going to shut down its services by the end of this month. Bop.fm informed its users about the acquisition with an email Thursday, and the co-founders Shehzad Daredia ...
LifeLock Inc (LOCK) is an American company that offers consumers identity theft protection services, which is used to detect fraudulent applications for various credit and non-credit related services. The company was founded in 2005 and is ...
Identity-protection company LifeLock will shell out $96m in a settlement to end claims it broke a promise over false advertising. The Arizona biz, which tries to alert citizens to possible identity theft, said the payout is part of a settlement deal ...
NEW YORK, Sept. 15, 2015 (GLOBE NEWSWIRE) -- The Rosen Law Firm, a global investor rights law firm, reminds purchasers of LifeLock, Inc. (NYSE:LOCK) securities from July 30, 2014 through July 20, 2015, inclusive (the "Class Period") of the important ...
Lifelock (NYSE:LOCK), an identity theft protection company, fell ~50% (from ~$16 to ~$8 per share) these last few days. That made me curious. Sometimes the market overreacts and there's a bargain to be found. Before researching, I knew next to nothing ...
The Federal Trade Commission asserted Tuesday that LifeLock violated a 2010 settlement with the agency and 35 state attorneys general by continuing to make deceptive claims about its identity theft protection services, and by failing to take steps ...
NEW YORK (AP) _ The U.S. government says identity theft protection company LifeLock is misleading consumers about the level of protection it provides, violating a $12 million settlement with regulators and 35 states. The Federal Trade Commission says ...
Identity theft protection company LifeLock is coming under fire from the Federal Trade Commission for failing to adequately protect customers' credit card and bank account data, Social Security numbers and other sensitive personal information, among ...
Identity protection service LifeLock said Tuesday it is prepared to go to court after the U.S. Federal Trade Commission filed a fresh lawsuit alleging the company has failed to protect its users' data and deceptively advertises its services. LifeLock ...
LifeLock (LOCK - Snapshot Report) shares have pretty much been cut in half after the FTC filed a lawsuit against the identity protection company. This seems to be a recurring theme for LifeLock, as the company had to pay a $12 million settlement in ...
How bad it can get? Hacking incidents are multiplying and a company that watches over consumers is being investigated for data insecurity. It's getting ugly out there for consumer data safety. Not only are hackers stealing data left and right, but ...
The Federal Trade Commission said identity theft protection services provider LifeLock violated a settlement with the agency and 35 state attorneys generals by continuing to make deceptive claims about its services. The company's shares were down 38 ...
The Federal Trade Commission said Tuesday that LifeLock violated a 2010 settlement with the agency and 35 states, including Idaho. The FTC said LifeLock is continuing to make deceptive claims about its identity theft protection services and is not ...
Researchers identified a cross-site scripting vulnerability in a page on the LifeLock website that could allow an attacker to create an authentic-looking login page for the service and harvest usernames and passwords from customers. LifeLock patched ...
LifeLock, Inc. (LOCK - Snapshot Report) was a big mover last session, as the company saw its shares rise roughly 7% on the day. The move came on solid volume too with far more shares changing hands than in a normal session. This reverses the recent ...
Q. I hear you talking about LifeLock and identity theft quite a bit. But how exactly does LifeLock protect me? Will it tell me if someone is using my name and Social Security number? Will it tell me if someone tries to take a loan out in my name? I am ...
Another year, another data breach. More than 85 million personal records were exposed in 783 data breaches in 2014, leading President Obama to act on identity theft, America's “fastest-growing crime,” and urging legislative action on cybersecurity ...
A class-action lawsuit filed on Monday against Lifelock, Inc. alleged the identity theft protection company engaged in deceptive advertising. Napoleon Ebarle and Jeanne Stamm alleged LifeLock had frequent service delays, failed to maintain technology ...
LifeLock, Inc. (LOCK - Snapshot Report) saw a big move last session, as the company's shares fell by over 14% on Friday. The move came on pretty good volume too with far more shares changing hands than in a normal session. This breaks the recent trend ...
Lifelock (LOCK - Snapshot Report) with all the college football games coming up, some gamblers will be looking for a "lock" or a play that is as close to a sure thing as you can get. My personal "lock" for that is taking Ohio State and the points. LOCK ...
Lifelock logo Lifelock (NASDAQ:LOCK) CFO Chris G. Power sold 5,000 shares of the stock in a transaction dated Tuesday, November 11th. The stock was sold at an average price of $16.98, for a total value of $84,900.00. Following the sale, the chief ...
Lifelock logo Lifelock (NASDAQ:LOCK) Insider Clarissa Cerda sold 18,000 shares of the company's stock on the open market in a transaction that occurred on Wednesday, November 5th. The stock was sold at an average price of $17.00, for a total ...
Lifelock Inc logo Zacks upgraded shares of Lifelock (NASDAQ:LOCK) from a neutral rating to an outperform rating in a report released on Tuesday. Zacks currently has $18.20 price objective on the stock. A number of other firms have also recently ...
Lifelock logo Lifelock (NASDAQ:LOCK) Insider Clarissa Cerda sold 5,000 shares of Lifelock stock in a transaction that occurred on Friday, October 31st. The shares were sold at an average price of $16.90, for a total value of $84,500.00. Following the ...
Lifelock logo Lifelock (NASDAQ:LOCK) Insider Clarissa Cerda sold 5,000 shares of Lifelock stock in a transaction that occurred on Friday, October 24th. The shares were sold at an average price of $15.82, for a total value of $79,100.00. Following the ...
Lifelock logo Lifelock (NASDAQ:LOCK) Insider Clarissa Cerda unloaded 3,000 shares of the stock in a transaction that occurred on Wednesday, October 22nd. The shares were sold at an average price of $15.65, for a total transaction of $46,950.00 ...
