Liberty Mutual customer service

Find contact information for Liberty Mutual customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Liberty Mutual customer service news.

Leave a Comment
Update this Listing

Auto and Home Customer Service

Update this Department Add a Comment

Phone: 800-295-3753

  • How to reach a live person:
    • Press 5
  • Hours of Operation:
    • Not sure, but I called at 9:30am PT on a Saturday morning and a live person picked up.
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
      Click here to update this department.

Life Insurance Customer Service

Update this Department Add a Comment

Phone: 800-451-7065

  • How to reach a live person:
    • Just dial 0 when recording begins
  • Hours of Operation:
    • Mon-Fri: 7:15am - 6pm EST
  • Email:
    • This information has not been added.
      Click here to update this department.
  • Customer service link:
  • Description:
    • This information has not been added.
      Click here to update this department.

User Reviews

06
Nov

Posted by Anonymous


on 11/6/21 at 11:06AM

Twice the car insurance cost in comparison to other insurance companies. Very hard to reach any employees, except at the headquarter. Difficult to cancel insurance. No thank you for having been customer for years. Not to be recommended.

10
Dec

Posted by Anonymous


on 12/10/15 at 8:27AM

Absolutely the worst insurance agency ever. My wife was hit by semi truck and they gave us the complete run around. No one was helpful, transferred so many times. Complete pain. Multiple times we were promised they would call back. Never happened. I hope no one ever has to deal with this company.

24
Sep

Posted by Anonymous


on 9/24/13 at 9:19AM

I have had this insurance for years and during that time ,filed only once.During my years with Liberty Mutual I have felt like a hostage.For instance the one claim I did filed ,ended with the adjuster and the roofer,laughing in my yard.Only to dien my claim.Recently I called claims and a young lady kept me on the line for twenty plus minutes.In what I felt was an intaragation.

16
Jul

Posted by Anonymous


on 7/16/12 at 2:15PM

Agent Rosa Sankari today 7-16-12 investigated our damages.She was very personable her interpersonal skills were outstanding.She made us feel part of the process.Explained in detail her findings...If I was her evaluator I would rate her as outstanding...She truly made us feel that we are part of the Liberty Mutual Family !!!!

Customer Service Ratings

Based on 262 votes.

1.9

Get Immediate Help

Have a Liberty Mutual question? Get immediate Liberty Mutual support from HelpOwl.com.

Got an Idea?

Have an idea for Liberty Mutual? Submit, rate and comment on Liberty Mutual ideas by visiting IdeaIncite.com.

Corporate Office

Locate the Liberty Mutual corporate office headquarters phone number, address and more at CorporateOfficeOwl.com.

Customer Service Scoreboard

See detailed Liberty Mutual customer service rankings, employee comments and much more from our sister site.

Hours of Operation

Find Liberty Mutual hours of operation for locations near you!. You can also find Liberty Mutual location phone numbers, driving directions and maps.

Liberty Mutual customer service news
Liberty Mutual Auto Insurance Review

What sets them apart from one another is really the less tangible things, including customer service and speed of processing claims. You can look around online for personal reviews of car insurance companies like this one. Just be aware that you'll ...

Liberty Mutual Names GS&P Creative Agency of Record for US Consumer Markets

Liberty Mutual has appointed Goodby, Silverstein & Partners as creative agency of record for its consumer business unit after a review. “We are very excited to work with the talented team at Goodby Silverstein & Partners,” said Liberty Mutual CMO, U.S ...

Why DevOps is driving internal change at Liberty Mutual

The cloud, copious amounts of data generation, analytics and the Internet of Things are disrupting organizations by changing the foundation of how they deliver products and services. In a digital world, insurance companies are beginning to establish ...

Related Companies

Listings for companies similar to Liberty Mutual: