KeyBank customer service news

Find the latest KeyBank news related to customer service below. We do our best to screen the news provided here for relevance and accuracy, but the links to articles found here are from 3rd parties so occassionally less pertinent materials get published. Please feel free to contact us to report other relevant articles, or to let us know of any material that should be removed.

KeyBank Foundation commits $1 million to Cleveland State University undergraduate degree program


Akron redevelopment plan outlines steps to a vibrant downtown · Sangetsu USA acquires Fairlawn-based Koroseal Interior Products · Lorain County Community College-led workforce program wins national support · Britton Gallagher appoints Jeremy Bryant as ...

KeyBank Real Estate Capital Provides $215M in Senior Debt


KeyBank finances a 1,284-unit mixed-income housing community; Crown Bay Group completes its first Atlanta acquisition; and Faith Investment Properties closes three sales valued at $28 million.

25th Annual "Neighbors Make the Difference Day" Brings 6000+ KeyBank ...


“My personal Neighbors Day tradition is to visit every volunteer project we have in Anchorage, and bring treats to the single branch that remains open to provide Customer Service,” said Nerland. “To witness the day go from a small effort in Alaska to ...

KeyBank moving downtown Toledo branch to smaller space


KeyBank this summer is moving from a century-old building in the Madison Avenue Historic District of downtown Toledo because it's just too big for Key's needs today. Key's branch at the massive, columned stone building at 245 N. Superior St. will close ...

KeyBank branch in Tacoma's Hilltop neighborhood will close June 12


Depositors and other clients of KeyBank on Tacoma's Hilltop have been notified that their branch will close and accounts will be consolidated at the Tacoma Main office. KeyBank spokeswoman Drez Jennings said by email that the branch had not been ...

KeyBank, Hunt Partner on Commercial Mortgage Servicing


KeyBank Real Estate Capital has teamed up with Hunt Mortgage Group to create a commercial mortgage servicing group and asset management department. The partnership's new unit, Hunt Servicing, will cater specifically to Hunt Mortgage Group's $11 ...

KeyBank, Indians expand partnership


... Ohio Chautauqua · Nestlé USA to go healthier with frozen pizza, snack brands · Jo-Ann Fabric and Craft Stores buys in on Pinterest's concept for 'Buyable Pins' · Cuyahoga Community College scores Earvin 'Magic' Johnson as Presidential Scholarship ...

KeyBank Hopes Financial Health Scores Get Clients' Number


KeyBank customers have a new way to track their financial health: the Cleveland bank will be publishing scores meant to show them how they are doing financially and how they stack up to their peer groups. The new stats, which are not credit scores, are ...

KeyBank to move local headquarters to new Delaware North building


Some of KeyBank's headquarters workers are expected to work out of the bank's call center, while others likely will work remotely or have flexible hours, further reducing the need for space. “It's just indicative of what we see in the workplace today ...

KeyBank, Cleveland Indians sign five-year agreement for new advertising sign


... Chautauqua · Nestlé USA to go healthier with frozen pizza, snack brands · Jo-Ann Fabric and Craft Stores buys in on Pinterest's concept for 'Buyable Pins' · Cuyahoga Community College scores Earvin 'Magic' Johnson as Presidential Scholarship ...

KeyBank adds surcharge-less ATMs


KeyBank has signed a deal with ATM operator Cardtronics creating close to three dozen surcharge-less ATMs in Rite Aid stores across the Rochester region. Cleveland-based KeyBank operates 22 branches in the Rochester area and roughly two dozen ...

KeyBank fire caused by cigarette


A Madison Township firefighter approaches a burning vehicle on Christmas day night at state route 545 and U.S. 30. Photo submitted by Ray Shears, Madison Fire Department. (Photo: Dave Polcyn / News Journal).

Hamburg law firm to relocate to former KeyBank site in village


The small law firm expects to close as soon as Friday on its purchase of 11 Main St. in Hamburg, which operated as a branch of the Cleveland-based bank until recently and was previously an HSBC Bank USA office. The growing firm plans to “make some ...

KeyBank to shift, renovate Toledo headquarters


James Hoffman, regional president of KeyBank, stands in front of 300 Madison Ave. in downtown Toledo. KeyBank will be relocating its regional headquarters from 3 Seagate to make way for ProMedica's discussed move to downtown Toledo.

KeyBank Foundation Donates Funds To Revitalize Cleveland Public Square


The KeyBank Foundation announced it has awarded a $4 million grant to The Group Plan Commission for the reconstruction of Public Square. The grant adds to the momentum of a project that is critical for downtown's redevelopment. The grant is the first ...

KeyBank Foundation contributes $4 million to Public Square makeover effort


The planned $32 million makeover of Public Square got a big boost today, Sept. 30, in the form of a $4 million grant from The KeyBank Foundation. It's the first corporate donation to the Group Plan Commission overseeing the project. It's historic in ...

KeyBank names Lisa Gentry business banking relationship manager


FAIRBANKS — Lisa Gentry has joined KeyBank in Fairbanks as a business banking relationship manager and vice president. In her new role, she is responsible for business development and Customer Service delivery in Fairbanks. Lisa has more than 15 ...

KeyBank, VBM present 5x5x5 Growth Awards


Five-Year Growth: 48%. Small Dog Electronics has nearly 20 years of experience in the Apple industry. They have the latest and greatest Apple stuff, closeout Macs, iPads and iPods, and a diverse selection of accessories and peripherals. Small Dog has a ...

Ragusa is new head of KeyBank's main Fairbanks branch


He joined KeyBank earlier this year as a personal banker with more than 10 years of sales and Customer Service experience. Ragusa served in the U.S. Army from 2006 to 2008 and deployed to Iraq and Afghanistan with the 1/25 SBCT Brigade Support ...

Impact of KeyBank Vermont City Marathon & Relay


The holiday weekend is underway and it will be especially busy for businesses in the Burlington area. BURLINGTON, Vt. - The holiday weekend is underway and it will be especially busy for businesses in the Burlington area. That's because the 2014 ...

KeyBank to close 10 local branches, starting in July


KeyBank acquired HSBC branches as part of the shake-up when HSBC Bank USA exited retail banking in upstate New York. KeyBank bought 37 HSBC branches from First Niagara Financial Group in the Buffalo and Rochester regions, including all 26 HSBC ...

KeyBank To Pay $3.5M To Settle FLSA, Unpaid OT Claims


Law360, Los Angeles (March 14, 2014, 8:30 PM ET) -- KeyBank NA has agreed to pay $3.5 million to settle a putative class and collective action alleging it misclassified certain Customer Service employees to avoid paying them overtime in violation of ...

KeyBank Takes Second Stab at Money-Management App


MyControl Banking, an innovative mobile money management tool originally rolled out by KeyBank in November 2012 and taken down shortly after to be retooled, returned in late February to the app stores for iOS and Android devices. The mobile app comes ...

KeyBank honors Washington region as best in the company


Among KeyBank's nine regions in 12 states nationwide, Washington has been named as 2013 Region of the Year. The award, according to a KeyBank release this week, “recognizes the highest ranking region based on overall financial performance, service ...

KeyBank to open Perinton branch


Cleveland-based banking chain KeyBank will cut the ribbon Wednesday on its latest Monroe County branch. To mark the opening of its Perinton branch at Perinton Square, 6716 Pittsford-Palmyra Road, KeyBank plans to make a $5,000 donation to Heritage ...

KeyBank Foundation makes $20000 donation to Canton-Potsdam Hospital ...


The donation will pay for software for required employee competency and safety courses, leadership development, and Customer Service training for the Hospital's more than 900 employees. The foundation exists to raise and manage funds for the sole ...

KeyBank becomes a big property owner in Baton Rouge


KeyBank National Association in Cleveland is the new owner of a big mixed-use project in Baton Rouge, La. The Advocate in Baton Rouge reports KeyBank made the only bid — $69.3 million — in a court-ordered foreclosure auction for the development, ...

Partnerships, Divestitures, Expansions, and Financial Results - Research ...


We're proud to have American Express as a partner in this effort - a great company with a proven brand for Customer Service." The Full Research Report on Wells Fargo & Company - including full detailed breakdown, analyst ratings and price targets - is ...

Review: KeyBank Provides Convenience, Flexibility, Options


KeyBank Customer Service is impressive, with many customers rating it “outstanding.” Customers also appreciate the multiple loan options offered by KeyBank. Not only can they apply for mortgages and auto loans, but also unsecured personal loans, ...

KeyBank adds mobile banking features for consumer, commercial clients


Cleveland, Ohio-based KeyBank is expanding mobile banking for all customers — both commercial and consumer — with new mobile banking features. "We're seeing double-digit growth in our clients' use of consumer mobile banking, and we know our ...

TSYS to provide services for KeyBank's consumer credit card portfolio


Last year, TSYS converted one of KeyBank's smaller portfolio acquisitions to its TSYS Program Solutions platform, which provides a number of services, including account processing, fraud prevention, full customer support, risk management and portfolio ...

TSYS Signs Payments Agreement with KeyBank


The TPS platform currently provides a broad group of services for KeyBank, including account processing, portfolio management and optimization, fraud prevention, risk management, and full customer support. “As we move aggressively toward expanding our ...

KeyBank Customer Satisfaction Scores Remain High


Koehler said the results also demonstrate that the bank's service model is robust and client-focused, adding that KeyBank is incorporating survey insight as the bank continually identifies ways to improve Customer Service. "We strive to stay a step ...

KeyBank makes second $60K installment to Canton-Potsdam Hospital's ...


The gift is designated for workforce development, and is being utilized for software for required employee competency and safety courses, leadership development, and Customer Service training for the hospital's more than 900 employees. The foundation ...

3 men face charges for allegedly plotting to defraud KeyBank


PORTLAND — Two brothers who used to own a Hermiston car dealership and their former business manager are facing federal charges for allegedly defrauding KeyBank of more than $6 million. The conspiracy at D&R Auto Sales involved selling new ...

KeyBank to acquire 12 area HSBC branches


KeyBank N.A. will acquire 12 HSBC Bank USA N.A. branches in the Rochester market, and 25 in the Buffalo area, officials announced Thursday. The deal is in conjunction with First Niagara Financial Group Inc.'s purchase of HSBC retail offices in Upstate ...

Campbell Mithun Wins KeyBank


Cleveland-based KeyBank has selected Minneapolis advertising shop Campbell Mithun as its lead agency after a competitive pitch. Campbell Mithun will handle creative, media, and brand planning for the financial services company, which is focusing its ...

KeyBank Continues Indy Expansion


Saint Mary-of-The-Woods to Debut Gym · Defense Development Announcement Set · USA Funds Supporting Advising Effort · Henry: 'Unprecedented' Investment Created Jobs · Indy Pre-K Plan Up For Final Vote · 1st Source Celebrates New Fort Wayne Centers ...

KeyBank makes room for Franciscan on State Street


Where once there were many telephones and scads of cash, there now will be … well, still cash, but also a new operation headed by Franciscan Health System. The KeyBank call center at 2420 S. State St. in Tacoma is being transformed into an education ...

KeyBank Launches Key to Safe Teen Driving


The new KeyBank program, called Key to Safe Teen Driving, will be conducted in conjunction with The Mid-Ohio School with support from Kumho Tire USA. The program begins June 23 and will make stops at eight schools in Cleveland, Columbus, Toledo ...

KeyBank bolsters private banking group


Gary Poth will become the new director of sales and strategy for Key Private Bank, while Timothy Swanson will come on board as the new chief investment officer. Both will report to Tim Lathe, executive vice president and head of Key Private Bank. Mr ...

Serpentini Chevrolet ordered to repay KeyBank $17.6 million


Serpentini Chevrolet has been ordered to pay back more than $17 million in loans from KeyBank on which it had defaulted. The March 13 judgment came in a ruling by Cuyahoga County Common Pleas Court Judge John P. O'Donnell. The dealership had ...

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