Read the reviews below to see the experience other people have had when dealing with customer service from Harbor Freight Tools.
hi my name is luis americo bastidas.
i was over u store in westg palm beach fl ,location 10 Av an congress,u guys has the words storage manager female,her name is terry if im not wrong,terrible way to help people,ohh sorry she can't help.
her can said Good mornig,she seid ,WHAT U NEED VERY LOUD,really no nice.
my email
in case u have any question.
I live in York Pennsylvania I bought a battery charger from your store in York I haven't used it I want to use it yesterday and it didn't work and so I called the store to get a replacement and they said I had to have my receipt well I don't keep receipts for that long so I have it but they won't return let me return it and get one that works so from now on I am NOT getting anything from Harbor Freight
Benjamin at the Tulsa 21st and Sheridan store is amazing great customer service and did an awesome job today I was looking for a transfer pump I've been calling all over no one had when I went in he found one for me he made my day I hope that someone will let him know that he is an awesome employee.
First time buying anything at Harbor Freight Tools in Clifton, Colorado, used coupon, wasn't sure if I could use 20% off, free item & coupon for 61%,. The Cashier used 2, which saved less, so after asking she told us cannot stack coupons, we asked to use the 2 that would be a better deal, i indicated I would like to get it right, she gave me her mean look and said I will get it right.
Sorry if she is unhappy, perhaps she took it personally.
For my first time there, I can tell you it was a less than good customer experience. may want to visit that store for better
Training, or perhaps customer service isn't important at all!
I just wanted you t know that RANDY located in midwest city oklahoma helped me Judy Black He was so so helpful , he has a GREAt CUSTOMER SERVICE and very kind to me , he RANDY is so knowledgeable in all departments. I just want to thank him!! HE RANDY owuld make a great manager!!
