Federal Express customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from Federal Express.

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Viewing Federal Express customer service reviews 51 - 75 out of 236
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24
Nov

Posted by Anonymous


on 11/24/15 at 4:19PM

FedEx driver in truck US DOT 86876 at 4:05pm approaching Fry Blvd in South Hwy 92 in Sierra Vista, AZ...I made a U-turn in same direction driver was going. I had enough of a lead on him he should not have gotten close to me. He intentionally sped up to about 4 feet behind my truck going almost 45 mph. Needless to say that irritated me, but as I pulled in the left lane, he turned to look at me while passing me WHILE HE WAS STILL MOVING AND APPROACHING A RED LIGHT. He basically had to turn to look behind him to the left. Stuck his bald head out the window and with gestures said "what the ****?!" Took picture of truck and REALLY hope he doesn't drive anymore. That was dangerous and insane, there was so much traffic ahead he should have been braking anyways!

24
Nov

Posted by COguy


on 11/24/15 at 4:01PM

Whoever was driving a semi truck today with a trailer numbered almost killed several people today. He intentionally pulled out into heavy traffic on Santa Fe Dr. in south Denver without waiting for a clearing. Several people were slamming on their brakes with tires screeching. This person should not be driving. Time was 3:55 PM.

24
Nov

Posted by Anonymous


on 11/24/15 at 1:33PM

Driver with a trailer marking P20789 pulled out and almost hit me, he pulled out into the middle lane instead of the closest lane to him, which was clear.

When confronted he said go ahead and report him, I guess these guys are not afraid of being fired

22
Nov

Posted by Anonymous


on 11/22/15 at 8:40AM

truck driver going south on I275 around 13.40pm on Wednesday the 18th. the trailers ID was: 952938.
Truck driver reckless. Going 90 mph in 55 mph zone. No security distance to previous vehicles while changing 3 lanes at once several times. Please take responsibility to avoid a major accident with injuries in the future.

16
Nov

Posted by Anonymous


on 11/16/15 at 9:31AM

Shipping Truck driving north on route 5 from st. mary's county through charles county md at 845am on 11/16/15 and number on the back of the truck was

driver was driving around 75-85mph and tailgating to an extreme extent and when I hit the brakes to slow down in a 45 mph zone he obviously wasn't paying attention because he almost hit me and all i heard was the sound of a screeching tires and metal creaking. Being almost destroyed at 9 am on a monday on your way to school is not how I like to spend my mornings. If your drivers are going to drive this fast and reckless why does it take so long for me to get my packages.

11
Nov

Posted by Anonymous


on 11/11/15 at 3:02PM

One of your FED EX trucks drivers pulled out in front of me without looking today and when I hit THE BRAKES so I didnt hit him and blew the HORN, he wouldnt even look at me. Cause he knew what he had done wrong. I had my 6 year old Grandson in the car with me. It would have been his fault but my car would have been messed up And my grandchild could have been hurt. He pulled out of the parking lot of the car wash next door to Steak Express on 277 and Texas Ave In Abilene Tx. At 3:25P. The number on his truck was Thank you fed ex for your wonderful drivers!

20
Oct

Posted by John


on 10/20/15 at 4:08PM

FEDEX driver blew stop sign pulled in front of my truck screeched his back tires(I didn't have stop sign on a main road), I had to slam my breaks on had my 7 year old in back seat. He blew the next 4 stop signs while tailgating another car in front of him. He mad dogged me when I drove by so I got his plate number. 17284F1. I know there are in a rush, but no excuse for this type of driving.

28
Sep

Posted by Anonymous


on 9/28/15 at 10:57AM

One of your drivers was parked across 2 handicap spaces at my granddaughter dr office in Mansfield Texas today ( The Caring Place on Broad St. Mansfield Texas)
This was at 12:30 pm September 28, 2015

11
Sep

Posted by Anonymous


on 9/11/15 at 2:10PM

My husband and I were traveling though Nebraska in our motor home. The traffic was tight and we were in the passing lane, when a FedEx truck pulled into our lane almost hitting us. It was crazy, thanks to my husbands quick reaction we were alright. The trucks license number is P101462 and he is at mile marker 205 on hwy.80 heading through Nebraska. BEWARE OTHER DRIVERS!!!!!!!!

04
Sep

Posted by Anonymous


on 9/4/15 at 7:04PM

Dalton GA FedEx Dug gap Red Delivery12:05pm they tried to deliver my package did not give me time to get to door. Dog barking knew some one was at door called ask if would bring back are call me would have gone and got. Door tag they knew to call. I called at 7:20pm ask for manager our supervisor was not one there ask them to wait there till I came and got it he said no after they did not call me found that very unprofessional. Contacting Hewlitt Packard making complaint tomorrow. I will go pick up not happy at all they should be wrote up Larry C overton

03
Sep

Posted by Anonymous


on 9/3/15 at 8:41AM

FedEx truck with license plate Utah 829 6KH ran a stop sign right in front of a school bus on 9/3/15 at 7:52am. Would you like to see the dash am video or should I just post to YouTube?

21
Aug

Posted by unhappymom


on 8/21/15 at 7:30PM

There was a fed ex driver driving haphazardly through my neighborhood on Colby street in Needham, MA There are dozens of children in this area and this drive was speeding on side streets. Unacceptable!

truck number


if i see this again i will call the police!

19
Aug

Posted by What is this?


on 8/19/15 at 1:11PM

I do not have a tracking number for a package being sent to me as a gift.

It is being sent to an incorrect address by a friend who is disabled.


is being sent to:

Please notify Fed Ex so that tomorrow, (the beginning date for delivery) the package from Amazon will not be delivered incorrectly. Amazon has not given me the tracking number, but their order no. is Thank you for your help. I will call locally if you can give me the number.

06
Aug

Posted by Anonymous


on 8/6/15 at 2:30PM

Was behind a FedEx van that had back door open on Pelham parkway in Alabaster,Alabama. today at 4 pm today.I got beside him to let him know that it was open and couldn't get his attention because he had a phone or something in his hand . I called a service center and was told they couldn't do anything.

30
Jul

Posted by Anonymous


on 7/30/15 at 2:06PM

At 3:52 Thursday afternoon July 30,2015, I was traveling with my grandchildren on highway 178 in Hickory Flat, MS. We were frightened by a Fed Ex driver (a lady) who rode our bumper even after I touched my brakes to tell her to slow down and back off. She flew around us when we reached four lane traffic. She was reckless and DOES not need to be on the road. I hope to receive a reply because I intend to pursue this complaint. The tag on the vehicle is 4AJ 664. I know you can check logs to identify the driver. She should be reprimanded at the very least!

29
Jul

Posted by Anonymous


on 7/29/15 at 3:47PM

At approximately 4:10 PM Wednesday July 29, 2015 I was riding my bicycle near the intersection of 1st Avenue South and 8th street South in Humboldt Iowa. A Fed Ex van sped by me and abruptly made a right turn in front of me nearly clipping my front wheel. I followed the van approximatlely four blocks to an area known as the "Mill Race" between 10th Street North and 11th Street North on 1st Avenue North in Humboldt where the driver was out of the van and appeared to be urinating in a public area. As I was attempting to photograph the license plate the driver quickly jumped in the van and sped away eventually turning west on Sumner Avenue in Humboldt. I didn't have time to take a very good photo with my cell phone but the first of three letters appears to be L and the last two numbers of three appear to be 4 and 8. Possibly Polk county. The photo of the license plate is fuzzy so I can't be sure.
I understand nothing will come of this but I just wanted to make this incident with an unsafe Fed Ex driver who cares nothing about public safety or the interests of Federal Express known.

Thank you,
Mike Opheim
Humboldt, Iowa

18
Jul

Posted by JustWow


on 7/18/15 at 7:15PM

Saturday July 18, 7:10pm on 15fwy. Family forced off road, into coned construction area by FedEx driver. Indiana plates truck number

15
Jul

Posted by Anonymous


on 7/15/15 at 2:24PM

I was riding on my motorcycle when Fedex driver cut off in front of me, forced me to hit the breaks really hard. At on July 15 2015 around 3:30pm. I was lucky that surface was not wet! I honk on the guy and expected to hear sorry or something like that. I turned back and went after him to take a pic of the license plate ) and truck number 205143.

When I was turning left I told the guy that I will complain with fedex about his driving, he smiled and said good luck.

I would like to know what fedex will do next. I am reading local news every day and will remember to look for the news that another fedex driver caused accident or death. I will ask fedex what they did or not to prevent this.

26
Jun

Posted by Tracy from Boise Idaho


on 6/26/15 at 2:55PM

I have not received my package. Its been two days of waiting because the driver claims my address is wrong. I did three live chats only to get an email claiming that the chat went idle for a long period of time. All I can say is I sat here waiting for live chat to continue after a greeting and a comment that they needed to read what I sent them. Then no response for me to continue. I was emailed that the drivers don't have cell phones to call for directions nor do they want drivers to use their own phone for safety reasons. The only good part of this experience with Fed Ex was the very helpful gal that took down the directions to my home so the driver could find my house. Her name is Tracy and works in the Boise Idaho area. You need more employees that are willing to find a solution and not an excuse for problems with your delivery service. Your drivers find addresses for a living. A GPS unit would have given the driver directions. If they could have called me (UPS does this) I would have my package and completing my assignment and getting paid. Instead I lost out on a paying job. Next assignment I will make sure they use United Parcel Service. PO'd C Kleifgen

03
Jun

Posted by Anonymous


on 6/3/15 at 6:16AM

another reckless driver report: 6/2/15, driver on 71/75 southbound near bridge entering KY from Cincinnati, OH. FedEx Freight truck; His license plate was covered in either dirt and had things obstructing it, but believe it to be T453173. Also the number P14932 on the back. Would not yield to me entering off the ramp onto the expressway - saw me honking furiously and about to go up against a wall as I had no place to go - and just kept charging ahead. He did end up charging ahead, forcing me off side of road up against the ramp. It was very scary when I realized he wasn't going to let me over.

18
May

Posted by Anonymous


on 5/18/15 at 6:19PM

Fed EX driver complaint. At 6:50pm on 5/18/15 Fed Ex Mercedes van number 245744 came up behind me on north bound Franklin Rd. {Rt. 220} in Roanoke Va. riding my bumper for at least a half mile with both northbound lanes congested. I was already doing 50 mph in a 45 zone keeping up with traffic with no way to switch lanes . Van was so close I could not see front license plate. I don't know where they thought they were going to go unless they drove over top of me and the cars next to me. When they did finally pass me on I 581 with 3 lanes, they were doing at least 10 mph over the speed limit in left lane. Ridiculous! No need for a company like Fed-Ex to employ drivers, that I know make above average pay, and let them drive like morons.

05
May

Posted by Anonymous


on 5/5/15 at 4:23PM

representative was extremely helpful

15
Apr

Posted by Anon


on 4/15/15 at 5:27AM

another reckless driver report: Truck number 110 in Fairfax, Virginia. Afternoon of 14 April 2015. Intersection of Teaberry Ct and Hidden Meadow Road. Driver never even attempted to slow down as he blasted through the intersection, in fact, he was in hard acceleration as he passed by the stop sign. This is a busy residential area with a lot of kids and dog walkers. I flagged the driver down and he tried to deny ignoring the stop sign. When I pressed further he told me to mind my own business as he sped away. Shameful and dangerous. This afternoon i will camp out at that same intersection with my phone to see if i can get evidence to load up on youtube - seems to be the only way FedEx and UPS ever pay attention to how their drivers behave.

13
Apr

Posted by Anonymous


on 4/13/15 at 7:20PM

your approach to the public being able to report bad drivers as they are in the process of operating you're moving billboards this way disgusting approach bull and totally unacceptable. As is the fact that you route calls overseas if it's not at your convenience 8 to 4 hours. I am seriously contemplating opening up several pages in various forums to address this issue. Apparently they're haven't been enough civilian casualties cause by your drivers yet for you to care to any extent.

30
Mar

Posted by Anonymous


on 3/30/15 at 8:09AM

Whoever the driver was that came barreling in to the 200 block of 82nd st. in Virginia Beach around 10:20am this morning narrowly missing my vehicle and the median needs to choose another occupation or be moved to a department with less physical coordination involved before he kills someone. You don't have to be drunk for your vehicle to be a deadly weapon.

Viewing Federal Express customer service reviews 51 - 75 out of 236
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