ESPN customer service reviews

Read the reviews below to see the experience other people have had when dealing with customer service from ESPN.

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Viewing ESPN customer service reviews 26 - 50 out of 144
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22
Aug

Posted by Anonymous


on 8/22/19 at 10:13AM

I am a huge fan and supporter of little league baseball. Those kids are truly remarkable and demonstrate both talent and good sportsmanship.
I watched the LLWS and saw your female ESPN color commentator interview people in the stands or control booth WHILE THE GAME WAS IN PLAY!! The television audience missed watching the game as we were forced to watch this gal ask lame questions blah blah blah. ESPN would not disrespect professional athletes with this type of coverage. These kids deserve the same courtesy. Besides, that gal is truly LAME & irritating. Please stop those interviews as we head into the CHAMPIONSHIP GAMES !!!

17
Aug

Posted by Anonymous


on 8/17/19 at 9:31PM

I said last time I wouldn't buy another UFC PPV because of the buffering problems. I bought UFC 241 and it's buffering at least every 20 seconds. I want someone to call me or I will cancel my ESPN subscription. I want a refund.

17
Aug

Posted by Anonymous


on 8/17/19 at 7:34PM

I ordered ufc Cormier vs Miocic it keeps freezing up every 5 to 10 seconds it is annoying I will never order another ESPN plus show, it always does this ,I want a call back I will be asking for a REFUND and canceling my membership . I will be waiting for a call back

18
May

Posted by Anonymous


on 5/18/19 at 3:53PM

Explain to me why I'm paying for a monthly membership on your ESPN Plus app and I can't watch any UFC fight on any of my devices because it freezes every 5 minutes? That's not a joke. I want my last 3 months refunded to me. You ever heard the expression "United Airlines breaks guitars"?

26
Apr

Posted by Anonymous


on 4/26/19 at 6:46PM

You guys suck, been watching draft for 2 days and Rams make a pick and you guys never talked about pick because Arizona trade Rosen, screw you guys and all your money, I will never use espn again and will avoid your tv as much as possible, while I have your attention, Dan re- leotard and his love-able dad have no place on Tv, nothing against his dad but people have worked hard for positions on tv and he is horrible and I always been an espn fan since inception but could not give a crap anymore

16
Apr

Posted by Ca


on 4/16/19 at 8:27AM

Hi. I M sure you have heard this from plenty of folks but we could not get the fight. This is the second time this has happened. Very frustrating. All consumers want is a product that works and you have failed. I hope you take this seriously and get it fixed. Not sure why you launch when you wee not ready. A little bafflingly to me.

Thanks for listening.

16
Feb

Posted by Anonymous


on 2/16/19 at 5:34PM

You know what!! A lot of viewers watch the games to see and hear the games. Not interviews from people in the audience or constant yakking about where all the commentators have been or where they are going or what they are going to eat when they get there. In other words this viewer is there for the fame-not the commentators.

12
Jan

Posted by Anonymous


on 1/12/19 at 12:10PM

North Carolina vs Louisville cut short. Can't wait for ACCN network! 👎

16
Oct

Posted by Anonymous


on 10/16/18 at 7:09AM

I wanted to contact you on my thoughts. I am a long time viewer from day 1. I watched Mike & Mike religiously from the beginning. I no longer watch either show in the morning and I am not happy, I still have no idea why you ended that show. I watched Golic & Wingo for a while, however, I switched to Get Up when that show started. In my opinion, neither show comes close to MIke & Mike! I realize I am only person and you might not even give a hoot of my opinion. I still watch a lot of ESPN shows. I am still a fan of both Greenie and Golic. Please put them back together!

15
Oct

Posted by Anonymous


on 10/15/18 at 6:29PM

I use to turn off the tv sound and listen to the radio broadcast . Now I turn off the sound and listen to nothing for jason whitten never shuts up .

08
Oct

Posted by Anonymous


on 10/8/18 at 6:29PM

Love the app but it doesn't recognize fubo as a streaming service and I would love to know why

24
Sep

Posted by Anonymous


on 9/24/18 at 6:29PM

How come you are odjectifying your female sports broadcasters through bad wardrobe choices? It's one thing if they are hired for their knowledge of sports and another when you are using sex appeal to attract viewers. How about dressing a male broadcaster in a speedo? Women in this country will never get away from body shaming because of media. How about a pants suit for women broadcasters.

22
Sep

Posted by Anonymous


on 9/22/18 at 8:34AM

Why must you have the sports ticker running?
It is very distracting

I have watched espn since your start 40 years ago.

Also maybe you might tell your announcers and commentators to 1. NOT SCREAM and 2. Not to interrupt each other. It is afuvfootball not a coffee club.

And finally why would you break away with ten minutes left in an Alabama game?

Please be a football, a sports station, not an entertainment network.

Don't forget we're you came from.

Richard Jablow MD

10
Sep

Posted by Eric


on 9/10/18 at 5:23PM

I stopped watching Sunday night baseball because of a female anouncer, now I can't watch the jets game I was looking forward to watching either, nothing more annoying than a female trying to sound like a man! Let her do tennis or something, don't you care about your ratings? Whoever makes your broadcast decisions needs to go!!!!!

10
Sep

Posted by Anonymous


on 9/10/18 at 4:27PM

who is the guy on ESPN Mondaynight NFL Jets VS lions with the scratchy annoining voice???

08
Sep

Posted by Anonymous


on 9/8/18 at 7:29PM

How come you show a game coming a time, then keep play a game the, ESPN you I missed kick off for Boise game.

06
Sep

Posted by Anonymous


on 9/6/18 at 7:33AM

I am a viewer of First Take. Since the show has relocated I have become very aware of the multiple banners that appear during the show. I am watching at home and do not have a huge screen. The banner on top and the two on the bottom make me feel very removed from the conversations between Stephen A. and Max and Molly. Not sure of the purpose. Are you afraid people will not be able to know the topic being discussed without the banner on the bottom with the constant reminding of the topic being discussed. Or the one on the top also noting the current topic and indicating what is coming.
I think you are short changing your audience's ability to follow a discussion. What is the thinking behind all that is going on, on the screen.

05
Aug

Posted by Anonymous


on 8/5/18 at 8:39AM

ESPN the global sports brand right ? So you acquire the distribution rights to the FA Conmunity Charity Shield today. Keeping in mind you CONTINUALLY are off the pace with global soccer, here was your chance to profile your rights/coverage to a USA audience, in the face of NBCSN (who cover brilliantly the whole EPL season) and FOX (who cover the FIFA WC and other matches).

BUT instead of eamplifying you service and customer value you decide to stream it exclusively thought ESPN+ !!!!! Really - WTF ? How does this make brand building and authentic sense ? As a Brit living in Oregon it has confirmed to me how poor your engagement is with international sport and how NBCSN is sharper and way more inclusive with their offering.

I certainly won't be rushing back to your station as you arent bothered to rush to me with this traditional FA season opener. Yours hugely frustrated with overtly commercial and poorly brand building ESPN with + or something (don't care).

12
Jun

Posted by Anonymous


on 6/12/18 at 2:20AM

I'm extemely disappointed that ESPN chose today to change the process and cost of accessing the channel that was showing the FIBA 3x3 World Cup just hours before many of us got up in the middle of the night to watch the USA team play in the quarter finals. It was obvious from tweets from USA basketball that they were caught off guard as well. Your disrespect of our USA team is disappointing and it left us scrambling to be able to figure out how to watch after our alarms waking us up to watch in the middle of the night. Of course more disappointing that we lost, but the bad taste was already in our mouths because of your insensitively or timing. More respect to us and our team next time, please.

08
Jun

Posted by Dan


on 6/8/18 at 9:23AM

39.95 is alot of money to renew a subscription. can U make it cheaper??

05
Jun

Posted by Anonymous


on 6/5/18 at 12:12PM

I have been trying to cancel my service with ESPN . This is my 5th atemp! Please see that this happens! Brian Quinn cell#

20
May

Posted by Anonymous


on 5/20/18 at 5:30PM

Watching NCAA softball tournament in AZ. Both AZ teams, ASU and Uof A are in the tournament yet in the whole weekend all we see is part of an ASU game. They are a top 10 ranked team. We have seen OK 3x, Washington 3x, UCLA 2x, and countless other non ranked teams. I would think for marketing reasons alone you would want to broadcast the games from each region as a priority.

27
Mar

Posted by Anonymous


on 3/27/18 at 12:14PM

I tried to watch the Australian GP Formula 1 this weekend and was extreamly disappointed in your broadcast. This was just retransmitting Sky. Could not find the practice races. No pre-race or post-race analysis. Not to mention the poor video, audio quality.
This is not on par for an ESPN program and two steps backwards compared to the superior programming and commentators and F1 programming seen over the years ok n NBCSN.
Improve to our coverage and quality broadcast of all F1 programming.

23
Mar

Posted by Anonymous


on 3/23/18 at 12:13PM

Plese see if there is a fix for connecting the Samsung Galaxy Note 8 to the ESPN Gear S 2 smart watch. Mine will no longer connectand it did with my Galaxy S7 Thanks
Jim Salz

19
Mar

Posted by Cool


on 3/19/18 at 10:02PM

Please get rid of Bill Walton. I turned in to watch USC basketball and hear about solar panels in Kentucky....please....give me a break. Turned game off....as I have many times when Walton is on air.

Viewing ESPN customer service reviews 26 - 50 out of 144
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