Posted by Anonymous
I just found out the type of Sorel winter boot i've been wearing during Minnesota winters the past 10 plus years no longer makes them. Now i'm in need of a winter boot with very limited choices. Not liking Sorel.
Columbia Sportswear customer service
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User Reviews
15
Oct
27
Dec
30
Sep
Posted by Anonymous
I attempted to return a long sleeve crew, because after wearing and washing it once, the fit was totally different, the whole garment became much bigger and was just hanging in me. Loved the color and the style. But..seemingly there was poor quality control on this fabric. I still had the receipt , however no tags. No consideration towards this very unpleasant experience? No refund nor exchange for a smaller size, nor credit towards future purchases? No apologies either. So dissapointing.
19
Dec
Posted by forever
I ordered one of the coats they had on sale for $49.99. It shipped December 5th. Was suppose to deliver December14th. On December 14th message sent said running late. HOW LATE??? WHERE IS IT??
WAS THAT ALL A HOAX???
MY NEXT STEP IS THE BBB!!!
worked on this for 5 hours today!!! CANNOT GET THROUGH ON THE PHONE AND ONLINE CHAT IS A JOKE!!
09
Dec
Posted by Anonymous
I have been trying to return hiking boots I purchased online. When I try to print off return slip online my past order information cannot be found. I have purchased 3pair of hiking boots, was able to return one pair that did not fit easily no issues with printing off return etc.
The other two pair do not fit also, which I am very disappointed by.
Now to return these two pair it has been an issue.
I would appreciate support with this issue.