Ping customer service

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Customer Service

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    • Mon-Fri: 7am-5pm MST
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User Reviews

Posted by Rafael Rod


Just received my ping G410 , and sigma 2 Tyne 4 platinum pp60 - as I tryed to adjust lenght from 33 to 34 nothing happened - I have ajustment tool that came with putter - There's nothing inside putter shaft ? Looked inside with flash light , looks hollow inside , is there a golf shop in San Antonio Tx -- That I can have it checked free or what do you suggest -- I have a set that engraved , at this moment I still waiting for Golf bag ..Thank you

Posted by Disappointed customer.


Have just bought my third Ping Driver, the G Driver. The driver itself is great, but the head over is pathetic and Ping should be ashamed to issue such a cheap and nasty looking item. The last head over I had with the G30 driver was an expensive looking, well made, quality product as one would expect from Ping whose products are not cheap. It was stylish, provided excellent protection for the head and top end of the shaft and had a strap for pulling it off the club head. The G driver headcover is a thin, flimsy poor quality item, with no strap to remove the cover and little protection for the shaft. I was extremely disappointed that a company like Ping would resort to such cost cutting measures. Shame on you, Ping, you are doing yourselves and your customers a great disservice, your reputation is at risk and I am seriously thinking of going back to Calloway !!

Posted by Anonymous


My iron num 5, G25, Id product 22A4724, head broke and It went off like a bullet. This happened on a par 3 at Royal St Cloud Course, Kisseemmee, Fl.

Tell me what is the process in order to get another iron with the same senior graphite.

Posted by Anonymous


I have been playing my G2 ping wood & irons every sence they came out. I have had no trouble with them. I broke a shaft on my driver one time. I mailed it to ping & they fixed it in a couple of day & sent it right back. Ping is the only club i would buy.

Posted by Anonymous


I am a long time ping customer,So the other day ,while finishing up a round of golf ,my putter head feel of as I was putting my cover back on .I have all ways believed ping to be a quality club.I am shocked to lose my putter in such a unthinkable way .I will miss my ping craze putter. heart broken and disappointed ping customer.

Customer Service Ratings

Based on 217 votes.

3.2

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Ping customer service news

Ping Identity Buys Elastic Beam, Launches New Platform For APIs

Ping Identity, an identity Defined Security company, announced news on Tuesday (June 26) of the acquisition of API cybersecurity provider Elastic Beam and the launch of PingIntelligence for APIs. In a press release, Ping Identity said the new ...


49ers will never ditch their ping-pong tables, Shanahan says

The ping-pong tables that have become a staple in the San Francisco 49ers locker room may seem on the surface to be just a way for players to take a quick break from football, but to head coach Kyle Shanahan their importance runs deeper than that.


Ping announces two new iron models, custom wedges, and full set of junior clubs

If anyone hasn't been paying attention for the last couple of decades, Ping irons have come a really long way since the Eye2 was the best selling model in golf. The two newest models, the i500 ($175 per club, steel) and the i210 ($137.50 per club ...

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