Posted by Maria
I have been trying to call BB&T for a simple question about my account and seems impossible. This is the worst bank i have ever worked with.!
BB&T customer service
BB&T is a banking and financial services company with retail locations mostly located in the Eastern part of the United States. BB&T is a very large institution when measured by market capitalization. BB&T also offers insurance and securities products. BB&T offers customer service with a toll-free phone number and a small FAQs page.
- How to reach a live person:
- Press 4
Press 2
Press 1
- Press 4
- Hours of Operation:
- 24/7
- Email:
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- This information has not been added.
- Customer service link:
- Main Company URL:
- Description:
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- How to reach a live person:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Hours of Operation:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Email:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Customer service link:
- This information has not been added.
Click here to update this department.
- This information has not been added.
- Description:
- This information has not been added.
Click here to update this department.
- This information has not been added.
User Reviews
26
Feb
24
Feb
Posted by Anonymous
When calling your client customer service center, when the call is connected the service center needs to identify themselves as BB&T Customer Service or BB&T card services. I do not feel comfortable entering my credit card number to an electronic answering center who does not identify themselves. Thank you
29
Nov
Posted by Zille
I am a biggest fan of BB&T but I find it very difficult to talk to a live person. I do all my banking online but when I need to speak to a person, I find it easy to travel to a branch than calling a customer service number. The IVR system puts you through several options and a long wait time.
22