Adorama customer service

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Customer Service

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Phone: 800-815-0702

  • How to reach a live person:
    • Just press 0 when recording begins
  • Hours of Operation:
    • Mon-Thurs: 9am-6pm
      Fri: 9:30am-1:30pm
  • Email:
  • Customer service link:
  • Main Company URL:
  • Description:
    • This information has not been added.
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User Reviews

24
Jan

Posted by davis


on 1/24/19 at 11:23AM

I have been trying to resolve a damaged claim with Adorama and re-shipment since December 18,2018. I keep getting the same response in every email and by different customer service representatives, either waiting on Shipping. The worst part is i have to always email and request a status update, not once has Adorama emailed me with a status report. Very disappointed. I am still waiting over a month and half and on Shipping to do something, when I ask what the hold up is. All i receive in my canned email response is waiting on an update from shipping. Adorama does not care about customers or customer service.

23
Sep

Posted by David Agius


on 9/23/13 at 1:54PM

Customer Service is operated by Zombies with machine like answers.

Over 1 month to sort out a short shipment issue, still repeating themselves every week about them opening a UPS investigation for a package which arrived in perfect order and still sealed with ADORAMA tape.

David Agius

10
May

Posted by Anonymous


on 5/10/13 at 2:12PM

In regards to order Order credit card declined. I have just got a new Discover card and have used it for several weeks, renewed, valid thru 04/18 code 788

Customer Service Ratings

Based on 106 votes.

2.9

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Adorama customer service news
Adorama Business Solutions Launches Adorama Access to Offer Best-in-Class Support

New York, NY – February 1, 2018 – Adorama, one of the world's largest photography, video, audio, imaging and electronics retailers, is further expanding its Adorama Business Solutions B2B sales division with the launch of Adorama Access, a new ...

Adorama to Exhibit Pro Audio and Video Solutions at AES and NAB New York this October

See the latest acquisition equipment from Canon, Panasonic and RED at the Adorama booth at NAB NY; audio professionals can get hands-on with top gear for electronic news gathering from Samson, Sennheiser, indiePro and more at AES. AddThis Sharing ...

Sale

Black Friday is upon us once again and, like every other year, Adorama customers can expect some of the best deals on DSLR and mirrorless cameras, lenses, camera bags, pro audio & video equipment, computers & laptops, drones, printers, speakers ...

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