AT&T Worldnet customer service

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Customer Service

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Phone: 800-288-2020

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    • Press the number corresponding with your state.
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Customer Support

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Phone: 866-456-2598

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User Reviews

22
Dec

Posted by [email protected]


on 12/22/16 at 9:05PM

The answering machine phone number is wrong and has been wrong for a long time...I have a At&T world net account email service only...without a phone connected to AT&T service....Yahoo owns this email group...need help adding info to my needs

17
Feb

Posted by justin


on 2/17/14 at 11:33AM

hi i wnat an update for the contacts email customer support care

04
Nov

Posted by Screaming


on 11/4/13 at 9:16AM

When ATT got in bed with Yahoo (talk about marriages made in hell!), they transferred all of their older att.worldnet dial-up internet accounts (and the credit card charging info, of course - let's not forget the important stuff...), but did not transfer any of the customer-service related info, or correctly transition the old accounts to into their new high-speed dial-up or U-Verse account families. As a result, if you were an old worldnet customer they have continued to bill you (with monthly fee increases from 9.99 to 16.99 to 19.99 over the last four years - this is for slow-modem speeds, mind you) without ever upgrading your service. For all these years now we old dial-up customers have been suffering slower and slower speeds, and worse connections (if you can get a local access number to respond at all), and the only time you will hear from ATT is to auto-update the expiration date on your credit card - which is the only web application they have which works at all for those old accounts. Have been trying to cancel my service for the last three months, and have finally given up - I'm telling my credit card company not to accept any more worldnet charges. Last business I ever give to ATT.

15
Jul

Posted by carol lee


on 7/15/13 at 5:24PM

Your Associates Usually Never Try To Work Out Problem, Much Less, Explain Anything.







I've Been Hung Up On So Much, I Can Only



Feel They Don't Want To Help And Are Not Trained To Do So!



Dept. To Dept Don't Know What Is Going On In The Other Dept.

07
Jul

Posted by curiousgeorge


on 7/7/13 at 12:51PM

Just a hint ( your life may depend on it )
- IF you know your AT&T password & that infamous "Secret Hint" : etch them into stone, or a steel plate & epoxy it to your computer. I tried to close my account but they wouldn't let me do anything until I answered a 7 year old "secret question" that I didn't remember the answer for, nor did I ever remember getting asked the question. Footnote : I keep a hard copy list of ALL my passwords for every web site that I ever needed one for : AT&T is not on that list.

View all 77 AT&T Worldnet customer service reviews »
Customer Service Ratings

Based on 167 votes.

1.9

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