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What a terrible telephone experience!!! All I wanted to do was order the "supposed" exclusive limited-time offer on the book, THE BEST OF READER'S DIGEST 2020. Instead I was sent EVERYWHERE, but where I wanted to go---all of which wanted to SELL me something else!!! THE MOST AWFUL CUSTOMER EXPERIENCE EVER! And NO I did not get the book ordered, but at this point, who wants a book from a business that would do this sort of thing? You just missed out on a number of sales to me, simply because this has always been my experience with your customer service--for years & years!CNQ@U


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