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i called a number listed online. my call was answered by a person with a heavy accent after telling him my problem with my printer he took control of my computer. after i hung up i could see he was still conneced, i asked him to disconnect. this does not appear to be a rep from the Kodak co. i would like to speak to someone about my hero 4.2 not printing. if there is an authentic kodak rep that would call me and help me i would appreciate it.


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