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I purchased an online product call "office for home use". After paying for the purchase, i tried to download the program, i got the message "Temporary problem please try again". This happened at 5 times. I called the customer service #, I was transferred to India call center, then transferred to a "Office Specialist". This guy asked my name twice, asked to spell it, I spelled it twice, then he hung up. May he did not like my name and was simply rude.

What an horrible service. Why would I buy a MS product ?


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