Jensen customer service

Find contact information for Jensen customer service and technical support below. While here, don't forget to rate your customer service experience, add comments and find the latest Jensen customer service news.

Customer Service

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  • How to reach a live person:
    • Press 5 when recording begins
  • Hours of Operation:
    • Mon-Fri: 9am - 5:30 ET
  • Email:
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  • Customer service link:
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  • Description:
    • This is the phone number for Audiovox which handles customer care for Jensen

User Reviews

Posted by hippie tim


no help at all Jensen sells crap and dont stand behind it there touch screen in dash model #VM9311TS first it did not except or eject a cd or dvd the touch screen only worked when it wanted to then volume just spends dosnt go up or down now it is stuck on one radio station and almost no volume( GREAT PRODUCT NOT ) all this happened in one year looked on ebay and there are a lot of factory recondition touch screen same model # thanks jensen for your lemon & no help hippie tim

Posted by Anonymous


i have a 490 that does not work the cord only connect for a few seconds and the disk moves the same amount, i went on your website and found another customer complaining about the same problem. what can you do for me and is this a problem with this model,

johanna siegmann bought from sears i will contact them about this problem
i do not understand your terms and conditions just get this fixed

Posted by Anonymous


I just called customer service and they helped me wonderfully . they know exactly what I was talking about and what I needed help with. I couldn't have asked for a better phone call from this company.

Posted by Brent


I called the company (Jenson) because I purchased a usb/aux jack to connect to my Sony radio. My problem was with the usb feature; my iPod would not work when hooked to the device. So I called the company to see if they had any idea why, and all they could say was, "it only works with jenson products". So then I proceeded to ask a number of questions that would endorse that theory. Was the pinout different on the usb from the jenson product than on the Sony? Did the usb jack not have a feature that would support charging while steaming data? I was answered I don't know to every question. Then when I asked was there anyone that I could talk to that would know, he then answer no again and told me to look it up online. And all of this came to be after being on hold for 15 min. I know an 8 year old that knows more about stereos than jenson tech support! Perhaps maybe I should ask him. Terrible!

Posted by ead0001


I just called and didn't have any problems. Needed a cable for my Jensen car stereo and had it ordered in less than 5 minutes. Quick and easy. Thanks.

Customer Service Ratings

Based on 75 votes.

3.0

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Jensen Manuals
Jensen customer service news

Jensen leads Bulldogs past GACC

LINCOLN -- Humphrey/Lindsay Holy Family senior Kaylee Jensen helped the No. 5 Bulldogs (25-3) advance to the semifinals in many ways Thursday against No. 3 Guardian Angels Central Catholic. The 6-foot-4 Oklahoma State recruit scored 31 points, ...


Jensen Dental 'Hits the Open Road' with the Preciso Digital Dentistry Solution ...

... fully validated, fully open system that includes industry-leading equipment, intuitive software for maximum flexibility, and a wide range of materials including 3M™ ESPE™ Lava™ Materials all with unparalleled customer support at an unprecedented ...


Jensen: Contrarian Plays for Offshore Drillers

The stock has bounced off a technical support level of $44 to $46 three times in the last year. As long as it does not break below that support level, I'll remain positive on the stock. The shares are also cheap at just over 6x 2015's projected ...

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