Posted by Anonymous
I had a termite inspection scheduled for 6/12 between 8-10 am. No show. I called 3 numbers to try to get an answer if they are coming or not. We are both disabled & this is a terrible inconvenience for us. I could not get any answers from anyone as they said they couldn't reach the office. This is the 2nd time scheduling was mishandled. Last time I made an appointment they called back & said I didn't need one. I don't know what to do when I can't get an answer from customer service. I just renewed my contract but I am now seriously thinking of terminating my so called service. I am very upset.