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I called this number at 2 PM on 31 Aug 2011 and was told RR was having a nation-wide problem with their email system and that it would not be working normally for the next 24-48 hours. But they had no status reports online about this MAJOR problem. Do they think this is something they can keep a secret? Maybe they just don't think it's that big a deal. But the number worked fine and I got a prompt answer! Wooh-Hooh!


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