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I ordered a pair of hard case bags for a brand new H.D FXLRS . I was promised they would be shipped out because they were sold out. When they came in they where shipped but they where but the wrong ones that were shipped! Then I called they said they where sold out again. they I went with a pair that where not really what I orig. wanted but took them anyway because I wanted my bike. the supervisor told me there was a plate relocation kit needed and they did not have. I ordered one from H.D. @ $165.00. then researched it more that day and found that the kit was included. H.D. charged me for the kit because it was a special order. and now my bike was delayed another week. Plus I was charged for the lift time. and my bike was put aside. all because they got it wrong completely ! I spoke to a supervisor and asked if they could at least throw a saddle bag discount hardware in for all the trouble and cost. A was rudely and abruptly told know !!! WORST SERVICE AND KNOWLEGLE !!!


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