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This was the worst experience I have ever had at a fast food restaurant. The customer service I received at the Wendy's restaurant in Zachary, LA on Main Street was totally awful. I didn't mind the wait in the drive thru line, but the service I received upon ordering and driving up to the window to pay was unnecessary. I understand it's hard to get people to work, but if you are going to work, do the best job possible. My nephew loves Wendy's and that's all he ever wants. The spicy chicken sandwich meal that I received was not fit to give him. It was cold, the fries which are advertised to be better than McDonald's and other restaurants were burnt and cold. I asked for replacement fries, got them and they were worst than the first container.No wonder two cars in front of me left the line. I wasted my money and I must say I will never go to that Wendy's ever again, I would say never go to Wendy's but it depends on my nephew. Definitely going to try and steer him away. WANT A REFUND!!!!


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