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This is Alta Lapoint, invoice number 70595902; LCA Collections Account billed me for $86.63 on 12/16/19. This balance was paid through online payments from PNC Bank and cleared on 11/6/19 for $20.00 AND AGAIN ON 12/4 19 FOR $67.00. (I even over paid by .37 cents.) In fact the $20.00 payment was not accepted and re-entered into my account by PNC. This has happened every time I've had a balance they say I haven't paid, that has been PAID! I resent getting these Collection letters; some one in billing has to do their home work before sending them out!On the invoice is a number to call, which is a joke because I've never received that option when I tried to call.


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