Flag GameStop Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

I purchased a new Xbox online, paid for their express shipping (1-2 days) at an additional $8 bucks on top of the hundreds for the Xbox, it took 6 days to arrive instead, and worse still, it is beat up, scratches on exterior of console, literal knicks in the side showing different colours. Yes the game system does still work, but it is obviously used, not new as was sold. and to make it worse, i could pay to have it shipped back for them to "verify if it is scratched up and used as I claim". hell i could take a picture and email it easier, i have had it for less than 3 hours, and the systems looks to have been in a kids room for a year, completely ripped off, and now i get to pay more to return it! All because it was 40 dollars cheaper than amazons, I am going to stick with amazon going forward, Amazon does mess up sometimes, but they never make you feel like you did something wrong, they just fix it. Mean while they where happy to take my few hundred dollars. What a waste of time and money, and i was excited looking forward to my brand new gaming system. the persons I spoke with were complete blowhards. Don't trust this store unless you physically walk in there to make a purchase, atleast that's the way I am going forward with regards to Gamestop.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video