Flag Hotels.com Customer Service Review

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I wanted to say how pleased I was to CHAT with John Daniel about a problem I was having with a refund. Then, after I had disconnected, realized I had called the wrong agency
and wasted his time. My apologies to John. John was wonderful at his job. Pleas pass this on to him as I know it is difficult working with the public.

As far as getting a live person on the phone to pass on information the Hotels.com web sight was not helpful. The robo system does not allow for such comments.


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