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When scheduling the start of my residential service, I had three people look at the APS rates. One was a writer/editor, another an engineer and the third a banker. Not one of them could rationalize the APS rate plans or pick one that looked the best. APS doesn't give out their peak and off peak hour rates. So I contacted a relative in Arizona with hope they could provide guidance and was told no one there knows what the hell they mean. So I was left with closing my eyes and going the eenie-meenie-minie-mo route. P.S. Don't try sending them a complaint via email. APS doesn't provide that information either. You have to call them and they don't seem to care what you think. How convenient.


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