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I was promised a vehicle during the installation of a handicap lift to my 2018 MKX. I was promised the lift would be installed in a week or less. I purchased the vehicle 2.23.2018. Today Adaptive Driving (the company used to install lifts by Lincoln) picked up my car and left me stranded. I do not have a vehicle during the 48 hour installation process. I've had to have ambulances to transport my mother over this extended time. Lincoln-Bayway has refused to honor their word to provide me with a vehicle. This is a poor way to begin a relationship with a consumer. The longer it takes to get me a vehicle, the more formal complaints I will be filing.


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