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Terrible company, terrible customer service. I have a 50 gal may gas water tank worked great for 6 months and now I can take a 10 min shower and no one can get in behind me. They keep telling me it's my fault I have a cross connection. Well i didn't change anything in house since I installed the new tank. It's a joke rather than say sorry let's get you a new tank we would like to keep you as a customer I keep getting well it's your fault. My tank will produce 50 gallons 1 time but will not reheat at a rate that will allow someone to take a shower after. I didn't buy a new tank so that my kid can shower then my wife has to wait 2 hours. I've got the tank turned to the hottest setting on hopes that we can make the 150 Deg water last longer while mixing with the cold, and it's completely unacceptable. The tank worked great when it was installed for around 6 months and now it's garbage, all I'm asking for its what I've paid for as a customer a product that works.


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