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I am desperately trying to reach a real-live person. Within the last 7 months, we have had the dishwasher panel on our Kenmore dishwasher replaced three times--once in May, once in August, and now again in December. Wouldn't you know it--but this is the weekend we are having a dinner party and we have no dishwasher. The contractor will come out, of course, verify that the dishwasher panel is the issue and it will take a week for the panel to arrive. I thought a home warranty was a good idea. But I'm having 2nd thoughts. We can't afford to keep paying the monthly home warranty fee and then the $75 service charge for something that lasts only about 3 months. I am thoroughly disillusioned with AHS. I am currently on hold with your customer service line (have been on hold for 30 minutes+). Seriously doubt that anyone will address this.


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