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Disappointed!!! I guess the official Rule at papa johns is if they mess up a order they will replace the unsatisfactory items..BUT ONLY ONCE.If it happens again in the following weeks or month they say (we see hear in our system you already got you a free pizza this month sorry) and I should not have to defend myself on the phone when the manager that said he would take care of me and he said he would note in the system the items that would be replaced cause of a similiar error happening twice in one month which happens when we order from your establishment as often as we do..also the person on the phone seemed very unhappy to a point I felt uncomfortable like I was bugging them at a busy time. Maybe it was because it was a large order that was messed up and the manager didn't wanna report the error fearing repercussions either way long story short prob'ly won't be eating as frequently as we used to at the papa johns Redondo beach CA store on artesia..I guess its good to mix it up every now and then..time to give dominoes and pizza hut another try.


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