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My family and I love going to Olive Garden. However last night was the worst experience we have had at the Olive Garden on Grape St in Whitehall Pa. They were not busy and it took over an hour for our food and when we got our food you could tell it had been sitting out for a while. My steak was to be cooked medium it was very well done and very dry along with my noddles and sauce they were one big stuck together mess. The same thing for my husbands plant they were both cold even to the touch. We had to wait for the waitress to come around as she was not very good at all when we told her she rolled her eyes and said oh... we asked for new food she took the plates came back 10 minutes later said it will be about 5 minutes I told them to rush it. Well 15 minutes later we finally told her to forget we didn't want anything anymore as our food still wasn't out nor did she come back to tell us what was going on. So the waitress tells her manager we didn't want the food. He comes to our table and says with an attitude I hear your food was not to temp?! I will have it removed from your bill and talk to my cook. First I know you aren't talking to your cook is what I wanted to say but I didn't. However we said yes please remove as we come here all time and this is very upsetting that you and your waitress don't seem concerned about this. It will be a long time till we go back to this Olive Garden again if we go back after the service or should I say lack of service we got last night.


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