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I have had my car in the Lincoln shop for 21 days for a repair I was promised would take 3-4 days. But worst of all I haven't received phone calls updating me and when asked about status was only given excuses. Then they replaced 2 very expensive things before they realized what was really broken. I don't think they know what they're doing besides they have no courtesy where communication is involved. Talk about lack of customer service!! I am NOT impressed and would like someone to answer my concerns. I've never bought a Lincoln and now will never buy a Lincoln (or Ford) again!!


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