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I called RHEEM Cust Service and was put on hold for 15min. After 15min they just hung up. That is so awesome when you can just hang up and not answer a very simple customer service question. I'm afraid if that is the attitude of customer service, and they are the ones who are supposed to act like they care, what do the workers who build their products feel about their work and do they care about the quality. Guess not based on the feedback on this forum.


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