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I have been a Plumber for over 10 years now and have never had a call back on water heater installation until Rheem. 3 different customers, one, surprise surprise is yours truly. I have replaced parts on mine 4 times (granted the parts come from Rheem for free, but who wants to go through the hassle of waiting days without hot water, free parts or not) and it is still less than a year from the date of purchase. The last one started leaking internally in slightly more than a month and Rheem asked me to drain it and take it back to Home Depot.That is another irritating part of these situations, most of the problems are associated with the ignition area and in situations where you have to replace it, which in my case was 3 times, you are required to completely drain the water heater. Mine is 75 gallons x 3 times. What a waste of water. I've sworn never to use their water heater again until I see positive reviews. Nice Customer Service on their water heater support area though whenever I call with any situation, truth be told.


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