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On Monday, February 27, I tried to subscribe to the Post's digital news service. I entered my American Express information, my address, etc., but when I entered my password, a message appeared that my password was "incorrect". I didn't understand why my password was incorrect. I had never provided a password to the Post for any previous purpose. And your web site did not offer any information on required criteria for submitting a password.

I received an email from the subscription department telling me that I would soon be hearing from them about this problem. But three days have now passed and I have heard nothing. And I would think the Post would welcome a new subscriber to its online services.

Please contact me today as to why I am being rejected as a subscriber. Or do you think I should report this problem to someone at the executive level to look into this.

I don't want to be insulting, but I can't help but wonder if the folks in the subscription department know what they're doing.


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