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I would advise anyone dealing with Walmart.com to purchase any item on sale DO NOT DO IT. I ordered as a early Black Friday sale a Drone on 11/24/2016 and was able to choose my delivery date of 12/6/2016, I even rec'd my confirmation email stating that I would receive it on that date and so now it is 12/8/2016 and I have nothing for the $44.94 I spent which may I add was a Christmas gift. I reached out to customer service at Walmart and they told me that the item was thru one of their third party sites and I would have to deal with them directly yet when you call the number it is a recording that states email them or if urgent leave your number and they will call you back yet you get disconnected before you can leave a number. I also used the Walmart cash card and was looking over teh refund section or dispute section and I have to wait 30 days from time of purchase to even start the process and then it could take up to 45 days after I start the process for the department to investigate the issue before they make a decision so much for a Christmas gift right. This has been the worse experience I have ever had with this company and I can tell you that from now on my first choice to shop will no longer be Walmart and before this I was there everyday almost spending money and their Walmart bank card will not be the one I continue to use. Now I am out of a Christmas gift and do not have enough money to purchase a large gift as this was to be since I am not made of money but do you think that the customer service on the phone cared about any of that no they did not. Also on the third party phone number you call which is Best Choice Products it clearly states today that they will not be allowing any returns until after Christmas is that not so funny since on 12/7/2016 they did not have that on their recording so that tells me that alot of people did not get what they ordered. Walmart used to the kind of store that stood behind what they sold and if you had an issue you could take it up with the store and they made sure the person was made whole but I guess that kind of customer service is a thing of the past what a shame.


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