Flag Nissan Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Made a appointment on the 22 of July 2016 to get my Nissan Quest to be serviced at the Nissan on 6840 Vincent Drive, Colorado Springs CO for a oil change & tore rotation. They advised me my van needed the 72,000 mile check up which they wanted over $800 plus dollars to do it. Had the work done at Elite Auto for less money & they said a part was missing in the van. When I got the van back also the air sensor light would not turn of. Took it to Discount Tire & they checked the air and could not turn of the light. Made a appointment this time with Nissan on South Academy. They explained that one or several of the sensors could be out and would have to be replace. Also informed them of a noise underneath the van that I wanted checked. Called around 2:00 pm and they still could not find the source of the noise but Swiss only one tire sensor needed to be replaced. They later called me and asked if they could keep my van overnight because they still could not find the noise coming from underneath the van. I said yes and told them I would pick up my van the next day around 10:00 am. Called the next day and they still could not find the noise so they said it would take 1 1/2 hour to put the van together. By then I was not happy with their service so I called Mr. Brown, the Service Manager and left him a lengthy message. IMarvin called me to tell me my van was ready but Mr. brown never retiurned my call. Spoke to Mr. brown when I went to pick up my van and told him how dissatisfied I was with their service. It was not better than the other Nissan Agency on Vincent.


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video