Flag Volvo Customer Service Review

Please use the form below to report a comment to us. We do our best to monitor user customer service reviews and we have zero tolerance for profanity, personal attacks and other malicious posts.

Thank you for taking the time to bring this review to our attention.

Hi Betty,i recently reach out to you about issue with my Volvo 2004 XC90 As i mention i had took it to Cottman Transmission to see why the car had complerely stop on me while on highway wyilrbthe vehicle was in Drive. I had have kept up with oil changes and emissions seneors and all of the maintenance of the owner of vehicle. I told the repair shop about this problem as well. The issue is the only way i can drive the vehilcle is in third and fourth gears and after i start i can switch the car into drive until i slow down. Then i would have to switch back to 3rd to continue to drive. The weird thing is there is no messages in the dash there no engine light or transmission messages. However the transmission fluid keeps leaking out of the vehicle . The customer service team suggested that i contact Volvo again and they was respectful and honest about the situation stating that i should not drive the vehilcle only if necessary with windoows down because of the gas smell. I was also told about the GM transmission that was used during the manufacturing of the vehilcle implicating the uncompatibility with the model XC90 2004. My concerns at this point would the vehilcle be able to be driven to the scheduled appointment that i have with Volvo. . Concerned Customer. Again i would like to Thank You in your assistance with this matter. Sincerely , Donald Crews

Show quoted text


While You're Here...
  • Add new companies
  • Update listing information
  • Rate a company
  • Leave your comments
  • Link a YouTube video