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I purchased a new 2012 Toyota RAV4 EV from Carson Toyota (1333 E. 223rd Street, Carson, CA) in March 2013. As part of a service visit last year, I was told that my RAV4 EV had a faulty drive unit and needed to be replaced. I was told that due to a supply and demand issue that the part would not be available immediately. I informed Carson Toyota that the noise (caused by the faulty drive unit) was becoming louder and was distracting when driving. Carson Toyota asked me to bring my RAV4 in for an evaulation that would determine if I should have a high priority for replacing the drive unit. I brought it in in January and it was determined that I was a high priority. I have not yet herd back from Carson Toyota and calls to their service department have been unanswered. I own two Lexus vehicles and the Toyota and except for this issue I have been satisfied. I am frustrated that I have been waiting so long to resolve my problem and if this is a coordination problem with Tesla, I (the customer) should not be paying the price. Jeffrey Barnett,


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