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On the afternoon of March l6th, I traveled with my 96 year old mother from Detroit Metropolitan Airport to Los Angeles Airport using Delta Airlines. We had arranged for wheelchair assistance at both ends. I am amazed at the quality of care and support we experienced. I don't have the name of the caring young woman who assisted us at Los Angeles but the young man at Detroit, Ervis Veizas, was exceptional. At both ends infinite patience and instruction as to where family restrooms were located, etcetera. Honestly, the quality of some of our workforce is exceptional. Where do they find these people? I really needed support and I certainly found it.


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