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Unbelievable, TERRIBLE experience with a very uneducated individual who either was not listening or was unable to understand a very, very simple question. The worst broken English. Incomplete, choppy responses that made NO sense. Telling me the person that shared an album with me had to have gmail for me to access the album. I said that wasn't the case earlier when I went to the album. Was asked to "kindly query" so he could understand. OMG! Repeated myself & got the same exact response! THEN was told they are having minor difficulties engineers aware of, try back later and rep. disconnected conversation. Now I'm unable to reach them by phone, no number!?!? Shame, shame, shame on you Snapfish. How dare you waste my time, your company is disgusting. Mark my words, you keep this outstanding customer service up, you'll be out of business, this I promise you. Too much competition out there for you to be so complacent and treat your customers so poorly.


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