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Ordered my Christmas presents Dec 3rd they still haven't shipped! Emailed customer service nobody has gotten back been 3 days!!! Live chat is a joke waited 40min than got msg no one available once it was my turn. Website says order by Dec 11 gauranted by Dec 24th. Now I probably won't have gifts for half my family and we leave the 23rd!Feel sorry for ppl who waited until Dec 11 thinking it would be on time.


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