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I have completed one month's work on a memory/photo book for Christmas gifts. Multiple times I have attempted to order but the system freezes without completion of the order. I've sent an email, chatted on line and spoke with 2 people. I was told the problem was on their end but still not fixed. I need this fixed and asap. I had better not lose my work. Today, after waiting 60 minutes for a call back I was then transferred to a tech and someone on their end dropped the call.


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